- Report: #1021217
Report - Rebuttal - Arbitrate
Complaint Review: DISH
DISH DISH WILL NOT ALLOW YOU OUT OF CONTRACT , Internet
*Author of original report: YOU CLEARLY WORK FOR DISH DAMAGE CONTROL.
*Consumer Comment: No, you've got it wrong....
*Author of original report: ITS A MATTER OF PRINCIPLE
*Consumer Comment: You really should have read "that paper" you signed when your original service was installed...
*UPDATE EX-employee responds: Call Corporate
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signed, he said he was customer "ENFORCEMENT" not Customer service. I have been in the customer service/Construction Management business for 27 years and I was applaud at the verbosity of your "Supervisor" He continued to tell me it was not his fault I moved to a place that was unable to get Dish service. I explained to him the move was done out of necessity due to a family tragedy. He could have cared less. Even your installer was shocked at his aggressiveness. By the way the tragedy was my Sons attempted suicide! Thanks for caring DISH.
I am shocked that your company is so over the top aggressive about collecting for services that can not be given. Especially when it is no fault of my own. The right thing to do from a customer service stand point is to say we are sorry and let me go so I will come back again in the future.
I am so disgusted that if not let out of my contract I will continue to spread my story.
This report was posted on Ripoff Report on 02/27/2013 05:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/DISH/internet/DISH-DISH-WILL-NOT-ALLOW-YOU-OUT-OF-CONTRACT-Internet-1021217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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