- Report: #347837
Report - Rebuttal - Arbitrate
Complaint Review: DISHNET
DISHNETDEPT 0063 Palatine, Illinois U.S.A.
DISHNET UNETHICAL PRACTICES - WHEN AN OVERPAYMENT IS MADE - THEY DO NOT KEEP PROMISE TO GIVE MONEY BACK - THEN REFUSE TO DO SO! Palatine Illinois
* : credit given on account, but no credit to credit card
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So I called back, by this time, it was already into the next month, so I agreed to have $69.96 deducted from this credit on my account. Now, there was a $79.98 balance now. They promised to send the money back to my credit card. But I had expected this credit, so I did not dispute on my credit card. Yet this credit was not made, either and still paid interest on the balance for 2 months.
Again, in early July I noticed that I still did not get the refund. When I called, by now, there is only a balance of $10, but I asked for this to be refunded, anyway and they refused to send the balance. They said it would be credited off the next month's bill. Why should I pay 3 months in advance for charges and pay interest on my credit cards for this?
IN THE FUTURE, I WILL DISPUTE THE CHARGES FROM THE BEGINNING WITH MY CREDIT CARD. I SUGGEST THIS FOR ANYONE ELSE, TOO. DO NOT TRUST THIS COMPANY TO REFUND OVERPAYMENTS. VERY UNETHICAL TACTICS.
This refers to service in the Schenectady, NY area. The billing address is Palatine, IL.
Schenectady, New York
This report was posted on Ripoff Report on 07/05/2008 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/DISHNET/Palatine-Illinois-60055-0063/DISHNET-UNETHICAL-PRACTICES-WHEN-AN-OVERPAYMENT-IS-MADE-THEY-DO-NOT-KEEP-PROMISE-TO-GI-347837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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