- Report: #1116964
Report - Rebuttal - Arbitrate
Complaint Review: DJ Carmine
DJ CarmineNashville, Tennessee USA
DJ Carmine Waste of Money Nashville Tennessee
*Author of original report: ......
*REBUTTAL Owner of company: Reply to upbeat
*Author of original report: Upbeat
*REBUTTAL Owner of company: Reply to communication.
*Author of original report: Communication?!
*Consumer Comment: DJ Carmine was great!!!
*REBUTTAL Owner of company: Not exactly as it seems.
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My husband chose this dj for our wedding even though I wanted a more experienced, inexpensive one. He seemed convinced he would bring good energy and music to our reception that would be worth the outrageous $1200 price tag. Against my better judgement I obliged. I regret that decision. This dj ruined our reception. Upon hiring the dj he requested a playlist. We are not picky and that was one more thing we simply didn't have time to compile on top of all the other wedding tasks. Plus, we hired him to be our dj. We weren't going to do the work for him. We told the dj the genres of music we wanted played, the song we wanted played for our first dance, the song for the father daughter dance, the general itinerary for the wedding and reception, and that we wanted the wedding march played for me to walk down the aisle (which is a no brainer). Upon arrival to my wedding, I briefly spoke with the dj and discovered he did not have the wedding march on his laptop downstairs where the wedding would take place. HOW DO YOU NOT HAVE THE WEDDING MARCH FOR A WEDDING???? After nearly 20 minutes he figured out he could take his laptop that was upstairs that had the wedding march on it and take it downstairs and hook it up to the equipment so it could be played. Not the brightest crayon on the box! I was late to my own wedding! That set the mood for the rest of the evening. After the wedding ceremony and pictures were taken we all went upstairs to do our first dance as husband and wife and the father daughter dance. Afterwards, during dinner, he was playing very mellow music. I requested TWICE that he play music a little more upbeat. It seemed like the current music was lulling everyone to sleep. He stated on both occasions he would play more upbeat music after the meal was finished. This was OUR wedding and we paid him $1200 and he had the nerve to tell us no! At this point I was very upset and went to my husband to complain. He never did play the music I wanted during the meal. Throughout the reception he seemed lost, unsure of himself, abd unorganized. Definitely not someone who was seasoned at djinging and event hosting. Once the party got started everything was great there for a little while. Everyone was dancing and having a great time until the music abruptly stopped mid song. Not just a short 5 second stop. The music stopped for minutes to the point where people were walking off the dance floor. And this didn't happen just once, this happened at least five separate occasions. It completely ruined my reception. When people speak of our wedding, that is one of the things they always mention. How awful! At this point I was extremely upset and went to the dj with my father and demanded a partial refund which he agreed to. We posted on a wedding forum a few days later asking opinions from people. In this post we did not mention the dj's name. He found this post and reneged on our agreement to a partial refund. He stated he would only give us a $200 refund on the contingent that we delete the post on this forum and never post any negative feedback regarding the services he provided. $200 was nothing compared to the $1200 we paid. And he wanted us to agree to not review his services (knowing it would be negative in nature). I could've done a better job myself had I djed my own wedding with an iPod. It was that bad...to the point where I wish I could redo my entire wedding/reception. If you value your time and money and want your special day to be perfect DO NOT HIRE THIS DJ. He is young, inexperienced, displays horrible costumer service, and is not a man of his word. Hiring him was a complete waste of money and left a negative impact on the memories we have and our guests have of our wedding day. He may have 'great' testimonials on his site. But, do you believe anyone is going to have neutral reviews on their own site?!?
This report was posted on Ripoff Report on 01/20/2014 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/DJ-Carmine/Nashville-Tennessee/DJ-Carmine-Waste-of-Money-Nashville-Tennessee-1116964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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