• Report: #400555

Complaint Review: DJB Watches

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  • Submitted: Thu, December 11, 2008
  • Updated: Fri, December 19, 2008

  • Reported By:wayne Pennsylvania
DJB Watches
607 S Hill St, Suite 816 Los Angeles, California U.S.A.

DJB Watches, Fake Rolex Watch Scam, DJB Watches sold me a FAKE Rolex watch for $6000. It came back as a $20 Chinese Replica Fake Rolex. DJB Watches is a scam. Los Angeles California

*Consumer Comment: To DBJ Watches

*REBUTTAL Owner of company: This is a FALSE REPORT put out by a competitor

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In June 2008 I purchased a Rolex President for my wife from DJB Watches using my Mastercard, I paid $6259.90 for the watch. I gave the watch to my wife in July, and by October, the self-winding mechanism began to malfunction, and the watch stopped at 11:50pm every night and had to be manually set and wound every morning. By November the date set knob no longer worked.

The watch came with a one-year guarantee against defects of materials or workmanship. Thus, I emailed Danny Brown of DJB Watches and, as directed by his website, to ask how I should go about getting the watch repaired under the guarantee. I received no reply.

Over the course of a month and a half, I emailed repeatedly to every address available, and using every subject line recommended, on the website, and called, and was told I needed to speak to Stephen Brown who was, oddly enough, never there.

In my last email, I warned that I would report his business to the BBB and ripoffreport.com, among various other organizations. While waiting for a reply, I investigated how much it would cost to get the watch repaired on my own at which point a very well respected watch maker and repairman in our area told me that the watch was a very cheap watch, made in China (not Switzerland as every bit of language surrounding the sale of this watch would lead you to believe), and that he would not repair it even for $500 because he couldn't guarantee the work as the parts and craftsmanship have very little integrity.

It's funny how quick these guys were to cut the price down and get the sale. I knew something was fishy when they were so willing to give me a good price. It's because the watch was fake and it cost them next to nothing! I spoke with Danny Brown, Stephen Brown and this guy Brian who did the initial sale. All three might as well have been mobsters. They are very unprofessional and I knew the price was too good to be true. The website looked great , everything looked good, but, ultimately, I filed a report with the FBI and the district attorney's office of Los Angeles. I have yet to receive a reply.

Frank,
Wayne, PA

Frank
wayne, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/11/2008 11:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/DJB-Watches/Los-Angeles-California-90014/DJB-Watches-Fake-Rolex-Watch-Scam-DJB-Watches-sold-me-a-FAKE-Rolex-watch-for-6000-It-c-400555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

To DBJ Watches

AUTHOR: Laurie - (U.S.A.)

Your BBB rating means absolutely nothing - we already know that!

Those of us who frequent ROR know that the BBB does not accurately report against Dues Paying members. Getting the fees from you is far more important to the BBB then the consumer they claim to support.

READ FOR YOURSELF
http://www.ripoffreport.com/reports/0/001/ripoff0001343.htm


I have personnally seen a Credit card company with an A rating that has thousands of complaints on the internet - Most of those complaints also reported to the BBB. The credit card company in question never resolves the problems they themselves have created for their customers unless the complaint is filed with the Federal Government.
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#2 REBUTTAL Owner of company

This is a FALSE REPORT put out by a competitor

AUTHOR: Djb Watches - (U.S.A.)

This complaint was but out by an unethical competitor of ours. We have a "AAA" rating with Better Business Bureau of Los Angeles which can be verified at the link below. We take our reputation very serious and it is a shame that a competitor would go to such links to try and defraud our company and all the hard we put in each day. PLEASE PAY NO ATTENTION TO THIS ERRONEOUS REPORT.


http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100038885
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