- Report: #452944
Report - Rebuttal - Arbitrate
Complaint Review: DJM LIFSTYLEFIT CO M - Nature's ACAI BERRY MAX - Lifstylefit.com
DJM LIFSTYLEFIT CO M - Nature's ACAI BERRY MAX - Lifstylefit.comInternet U.S.A.
DJM LIFSTYLEFIT - Nature's Acia Berry - Lifstylefit.com charged me after I had cancled membership, charged me twice after canceling Internet
*Consumer Comment: MaquiBerry Clear is the new name for Acai Berry Maxx - Fit Factory.Com - LIFSTYLEFIT.Com
*UPDATE Employee: Resolution Offer
*Consumer Comment: LIFSTYLEFIT.COM - I agree with you, they just want to hit your credit card
"I would like to cancel my membership for Acai Berry Maxx. I ordered the free trial and just recieved it in the mail two days ago. I was told I have 10 days to cancel from the day I recieve my free trial. I have also tried canceling over the phone but the mailbox is full. Could I please get confirmation via email and/or phone that this will be canceled and that I will not be charged anything? Thank you very much."
After this was sent 12-2-2008 I was still charged $29.99 in late December 2008. I called and they refunded my money and canceled my 'membership'. Luckily I found this charge in my account or else it would have gone unnoticed. My best guess is that they are preying on the individuals that do not notice these charges. Because they were quick to refund without a problem.
Fast forward 6 months later to 5-18-09. I was looking at my account and came across a charge of $19.95 from DJM LIFSTYLEFIT CO M. I call and guess who it is.....ACAI BERRY MAX. I had already canceled any and all memberships back in 2008! How could they be charging me AGAIN? I thought I had resolved this scam! But once they get your account info, they will just see what they can get away with. I am now ready to cancel my credit card because of this! I would love to know how this company repeatedly gets away with this... Yes, I was stupid enough to order, but I took many measures to cancel and yet they still charge me. How is this legal???
This report was posted on Ripoff Report on 05/18/2009 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/DJM-LIFSTYLEFIT-CO-M-Natures-ACAI-BERRY-MAX-Lifstylefitcom/internet/DJM-LIFSTYLEFIT-Natures-Acia-Berry-Lifstylefitcom-charged-me-after-I-had-cancled-me-452944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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