- Report: #1161336
Report - Rebuttal - Arbitrate
Complaint Review: DJR Group
DJR Group10900 NW Freeway Suite 200 Houston, Texas USA
DJR Group STP Processing on going scam! Houston Texas
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Back in 2010 or 2011 I was looking for a short-term loan in the amount of $400.00 and ended up applying on line for it with one of those Pay Day loan services. I got the loan and re-paid it immediately, however later on I discovered that the same amount had been deposited into my account from a different lender, which then began deducting around $100.00 or so every time I got paid. I had never authorized a loan from that lender, nor I had I authorized any direct deductions from my account. I didn’t need a second loan because I had already received one, and I couldn’t afford to pay $100 every other week. This caused me a lot of financial grief but after repaying that second amount 3 times over, I decided to request a Stop Payment from my bank so that this people would not have any more access to it.
I thought this problem was resolved and far behind me when recently, in May of this year 2014, I started getting messages on my cell phone and voice mail at work from STP Processing, claiming that I needed to get in touch with them right away for a legal matter concerning Fraud charges against me. When I called back, they told me that they were representing DJR Group that had given me a loan that I never paid back and that if I didn’t pay immediately over the phone with a credit card or debit card the amount that they had settled for, which was $356.12, that their company would push forward with fraud charges against me and that I would end up paying more money in legal and court fees.
I explained that I never heard of DJR Group and that I had requested a pay day loan in the past but I had paid it in full, even the unauthorized loan I had received had been paid in full. The person on the other end of the line insisted that that’s not what they had on file and that I needed to act quickly to avoid charges, this person went as far as to tell me that anyway they had all my personal information like SS#, home address, emails and telephone numbers and that that’s how I got in trouble!
After the money was taken from my account and I realized what had happened, I decided to call the number that my bank had given me from what it showed in the transaction, not only it took me more than a few phone calls to get a hold of someone, since they would automatically put me on hold and then hang up but finally when I was able to speak with some lady there, she asked me very rudely what my problem was. I told her that I wanted to see the documents and anything related to the famous “debt I owed” and she told me that she would email me everything. I did receive an email a couple of days later, but it is only one page and all it says is that “they received payment for the amount awed” AND that if the payment is returned from the financial institution, that the letter would be voided and my debt would return to active status.
In conclusion, I went through identity theft two years ago as a direct result of having all my personal info out there and now I’ve been robbed of my hard earned money once more, all of this for being naïve and uninformed. I can only wish that nobody else has to go through what I am going through right now.
This report was posted on Ripoff Report on 07/11/2014 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/DJR-Group/Houston-Texas-77092/DJR-Group-STP-Processing-on-going-scam-Houston-Texas-1161336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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