- Report: #991237
Report - Rebuttal - Arbitrate
Complaint Review: DMI Movers
DMI Movers5105 E los Angeles ave #e-260 Simi Valley, California United States of America
DMI Movers Delta Moving Inc Over charged and Movers dropped my boxes off the back of the truck Simi Valley, California
*Consumer Comment: Your lucky
*Consumer Comment: DMI Movers problem
*Author of original report: DMI Made things right
have the items shipped. I talked to the delivery man who told me that the weight was more than the 950.00 quoted for 1500lbs. He said it would be more like a 1625.00 but he will give me a discount for 1475.00. I asked if he would have things weighed. He said you mom does not have a car and can not follow me to the scale. This is true she sold her car
she was moving overseas that Sunday the 16th. I then said You are still going to get a weight of shipment. He said sure, this was a lie. I asked about the delivery time and he said I would be called within a few days of a delivery time.
I get a call Dec 22nd at 9:53am from the movers. They left a message saying they will be at my home and I
need to pay the 690.00 balance by postal MO or cash. They left 2 messages I was sleeping after driving from Kyle Tx to Dalhart Tx all night.
I call the movers about 10:30am and they tell me they will be at my home in 2 hours. At this point im a 11 hour drive away from my home. So I call my sister in law and she runs over the 690.00 in cash to my son who was home.
That 2 hour delivery turned out to be delivered at close to 9pm at night. They came and my son gave them the 690.00
cash, I called to have my neighbor be with my son. It was late and the drivers seemed odd every time I spoke to them trying to figure out why the 2 hour delivery time turned into 9 hours later.
My neighbor David came to our home with our son. I get a phone call from Davis saying they are dropping boxes from the back of the 18 wheeler. As im still on the phone I hear another box drop from the truck. Davis asks if I heard that and yes I did. I tell David my neighbor that some of those boxes are filled with antiques and that the organ is from the 1800's. He yells
over at them to tell them what I said. I was horrified by what I was hearing. After that the 2 drivers started screaming at each other, I could hear them as well over the phone. David said they almost got in a fist fight One driver went to the truck cab and the other into the back of the 18 wheeler. I called the DMI moving Co
It was after hours but I left a message about what was happening. Within 10 mins I did get a phone call back from a man, sorry I do not recall his name. It was a crazy night. I explained what was happening and he told me to have David tell the drivers to call him at 817-996-9975.
After they talked to the man with DMI movers they got to work and were more careful.
My neighbor stayed till after 11:30pm with my son.
He wanted to make sure the movers left and everything was Ok. I fear what could have happened if David would off not been at my home. I have already listed the damages for everything. The true weight for the items I was overcharged. This experience has been horrific in all aspects from start to finish.
17 items broken one of those broken Llardo piece worth 400.00
This report was posted on Ripoff Report on 01/04/2013 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/DMI-Movers/Simi-Valley-California-93063/DMI-Movers-Delta-Moving-Inc-Over-charged-and-Movers-dropped-my-boxes-off-the-back-of-the-t-991237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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