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  • Report: #999327

Complaint Review: DMVInfo1.com

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  • Submitted: Fri, January 18, 2013
  • Updated: Mon, January 21, 2013

  • Reported By: Pat — Caseville Michigan United States of America
DMVInfo1.com
Internet United States of America

DMVInfo1.com BEWARE Scam Alerrt!!! , Internet

*REBUTTAL Owner of company: Customer Service Manager

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I wanted to use the internet to get a copy of my driving record.  I thought this was a legitimate DMV site and found out IT IS NOT!

Stupid me gave them personal information including my S.S.A.# and my vehicle VIN# and for $1.00 this site was supposed to supply me with my driving record.

Not only did they charge me an additional $1.00 but an additional $19.95, too!  And I NEVER received my driving record!

When I finally found a phone number and called I was told that I authorized the $19.95 charge (wow, how did they get me to do that without me even knowing it?!!?)  I was told that I could cancel my "membership" (what membership?????) and they would reverse the $19.95 charge to my VISA (still too soon to know if they are really going to do it) but I was told they couldn't do anything about the 2 $1.00 charges.  I know this isn't really alot of money but it's the principle of it all.  Not only was I overcharged but I never received the report promised to me

This report was posted on Ripoff Report on 01/18/2013 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/DMVInfo1com/internet/DMVInfo1com-BEWARE-Scam-Alerrt-Internet-999327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Customer Service Manager

AUTHOR: JoshCustomerService - (USA)

Dear Pat,

I apologize for any problems with the charges. Please email me at josh@dmvinfo1.com and I can offer you a full refund. Again, please send me an email and I can help you out.

Thank you,
Josh F.
Customer Service Manager
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