Report: #978504

Complaint Review: DMVinfo1.com

Submitted: Thu, December 06, 2012
Updated: Mon, December 17, 2012

Reported By: George — Albuquerque New Mexico United States of America

DMVinfo1.com

Internet United States of America

Phone:
Web: DMVinfo1.com
Category: Miscellaneous Companies

DMVinfo1.com Online DMV info company Bait and Switch Internet

*REBUTTAL Owner of company: From Customer Service

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0Author 0Consumer 1Employee/Owner

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DMVinfo1 is an internet database purporting to be able to get you your Driver's and vehicle info. They give you a special introductory offer of $1.00 on your credit card but charge your account $19.95 and that is a recurring monthly fee. When you contact them on their site, they have a live chat customer service line who know nothing. They do not acknowledge the $1.00 offer but are quick to cancel your account so they say......We will report back to see if we get our money fast. DO NOT WASTE YOUR TIME, THEY HAVE A FANCY SITE THAT CALCULATES THE INFORMATION THEY ARE SUPPOSEDLY COMPILING FOR YOU. YOU GET NOTHING, WE SIGNED UP A DAY AGO AND ALL WE GOT WAS BILLED $19.95 FOR A $1.00 SPECIAL.

This report was posted on Ripoff Report on 12/06/2012 07:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/DMVinfo1com/internet/DMVinfo1com-Online-DMV-info-company-Bait-and-Switch-Internet-978504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

0Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 REBUTTAL Owner of company

From Customer Service

AUTHOR: JoshCustomerService - (USA)

SUBMITTED: Monday, December 17, 2012

Dear George,

I apologize for any inconvenience caused. I would like to rectify this problem for you. Please email me at josh@dmvinfo1.com and I will be able to process a refund for you with your account information.

Thank you and I look forward to your email.

Regards,

Josh F.
Customer Service Manager