• Report: #967263

Complaint Review: DMV.org

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  • Submitted: Sat, November 10, 2012
  • Updated: Sat, November 10, 2012

  • Reported By: drivinginquiryfromTX — austin Texas United States of America
DMV.org
austin, Texas United States of America

DMV.org if DMV.org is a legitimate business that actually produces a product then they have me fooled b/c they operate like a SCAM. i was charged and attempted multiple times to receive my driving records... austin, Texas

*UPDATE Employee: Mistaken Identity

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if DMV.org is a legitimate business then they certainly have me fooled as they seemed to SCAM me. after paying for my driving record (advertised as $1.00, charged $29.99) and attempting multiple times to access my records that supposedly were in my account they never surfaced. BEWARE OF THIS SITE!!!!

This report was posted on Ripoff Report on 11/10/2012 02:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/DMVorg/austin-Texas-/DMVorg-if-DMVorg-is-a-legitimate-business-that-actually-produces-a-product-then-they-ha-967263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Mistaken Identity

AUTHOR: DMV.ORG - ()

We apologize for the delay in responding your comment and for any inconvenience you may have experienced. We know how frustrating your experience can be.

DMV.org is a privately owned website that is not owned or operated by any state government agency. We are:

  • an information publishing website
  • we do not sell any products or charge for any services
  • we have an A+ BBB rating

We are not the same company you made your purchase through. This is a common error. Unfortunately, due to our name “DMV.org”, we often are confused with other website companies that DO sell products and services. And since we have no affiliation with these companies, we cannot help with any issues you may have.

We do encourage you, before you file a complaint or report to please contact us at website-support@dmv.org.  As stated, we get a lot of complaints about these other companies and can often get you started in the right direction to address your issues.

Again, sorry for your the trouble you experienced, and if there’s anything we can do to help, please contact us.

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