- Report: #1154231
Report - Rebuttal - Arbitrate
Complaint Review: DOBA, LLC
DOBA, LLC1530 Technology Way Orem, Utah USA
DOBA, LLC DOBA will not refund even when their own refund policy is followed! They lie and say it was NOT followed. Are they more desperate for money than I am??? Orem & internet Utah/internet
*Consumer Suggestion: DOBA is a Middleman - No Actual Products
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Do not get involved with Doba unless you plan to be with them forever. When trying to cancel the 14 day trial period after the first week I emailed them to notify them that I was cancelling. That was not what they wanted. The next day a rep called me to "discuss my business". I told her that I was cancelling. She wrote it in my record.
Because I did not place the call to her, they said that the call didn't count and dispite the fact that she wrote about my cancellation so that they all could see it it did not matter. They still considered me a member and charged me $59.99 because according to them I had never cancelled. Whether I made the call to the rep or the rep called me, the outcome was the same: cancellation. What difference does it make when OVER THE PHONE I did cancel.
I have tried several times to get my money back. $59.99 to a Senior on Social Security is a large amount of money to lose. I am so sick of being ripped off by these companies who insist on getting my credit card up front and then take money out of my account even though they have no right to do so. And that seems to be the way that they're all doing things now. So if you want to just check out some company's services or products you have to pay whether you buy or not. There should be some type of governmental organzation to regulate these crooks. PLEASE,
help me get my money back.
This report was posted on Ripoff Report on 06/12/2014 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/DOBA-LLC/Orem-Utah-84097/DOBA-LLC-DOBA-will-not-refund-even-when-their-own-refund-policy-is-followed-They-lie-1154231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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