- Report: #906369
Report - Rebuttal - Arbitrate
Complaint Review: DOLLAR CAR RENTAL - DENVER
DOLLAR CAR RENTAL - DENVER23520 E. 78TH. AVE. DENVER, Colorado United States of America
DOLLAR CAR RENTAL - DENVER SHUTTLE FROM DENVER AIRPORT CAUTION: Big Time Bait & Switch, DAILY TOLL RD. CHARGES, REFILL CAR W/IN 10 MI. RECEIPT DENVER, Colorado
We were quoted a price for a std. size car rental, they said we had to accept a compact car if they had one for the same price. We were to have 4 adults in this vehicle most of the time and that is why we wanted a standard/full size rental vehicle.
They said if we didn't bring them a fuel receipt WITHIN 10 miles of their location, THEY WOULD CHARGE US A FULL TANK OF GAS AT $9 A GALLON. We did so, and no one asked for or looked at our LOCAL high priced gas receipt when we dropped the rental car off. There was 1 gas station close to the airport.
They wanted to charge us $10 more a day for the spouse to drive the rental car. Even though we told them we were both fully insured on our personal insurance policy. We declined at that cost. I felt like I had physically wrestled in a competition when I left their office.
A TERRIBLE CONSUMER EXPERIENCE. WE SPENT SEVERAL HOURS OF OUR VACATION AT THE CAR RENTAL OFFICE TRYING NOT TO GET RIPPED OFF.
We had no problems dropping off the rental car at the end of our rental period.
This report was posted on Ripoff Report on 07/03/2012 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/DOLLAR-CAR-RENTAL-DENVER/DENVER-Colorado-80249/DOLLAR-CAR-RENTAL-DENVER-SHUTTLE-FROM-DENVER-AIRPORT-CAUTION-Big-Time-Bait-Switch-DA-906369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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