- Report: #270719
Complaint Review: DOMESTICATIONS
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| DOMESTICATIONS P.O. Box 1568
LaCrosse, Wisconsin U.S.A. |
|
DOMESTICATIONS Postal Rip OFF LaCrosse Wisconsin
*UPDATE Employee: Simple case of reading information wrong.
*UPDATE Employee: HOW WOULD THAT BE THE COMPANY MISTAKE
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I am an Interior Decorator and do a lot of "staging" for homes going to sale, and the internet has been a valuable and convenient resource to get items I need for my design business.
Most companies have FREE shipping or nominal costs that usually work out to be what I would pay in gas, driving around town for the same items!
I ordered bedding from Domestications.com for 3 bedrooms for a home I was staging. The items were "available" and in fact shipped out 2 days later. I needed them in the 7-10 business days, but did not recieve them for over THREE WEEKS. Turns out the postal rate that this company uses, gets your items to the main post office or weigh station in your state, and the items SIT there until something else arrives that is "going your way" or needs delivery in your area, or THREE weeks whichever comes first!
I had to make other arrangements for the home staging, so when the items arrived, I had to immediately return them.
NOW for the good part. Domestications wants the items returned in the same oversized boxes they were sent in through the post office. This came to a whopping $65.00 for 2 boxes, PLUS what I had already spent on shipping when I ordered the items. This is LUCICROUS.
I have had no response from Domestications customer service regarding this situation, but if consumers were armed with this information from the get go, no one would order anything from this company if there was the slightest chance they wouldn't love it, and might need to return it.
I feel they hold you hostage to their outrageous shipping costs, and I would have been better off KEEPING the items I didn't want or need, than returning them for 1/2 the cost of the items to begin with!
Buyer Beware,
Moi
san diego, California
U.S.A.
Most companies have FREE shipping or nominal costs that usually work out to be what I would pay in gas, driving around town for the same items!
I ordered bedding from Domestications.com for 3 bedrooms for a home I was staging. The items were "available" and in fact shipped out 2 days later. I needed them in the 7-10 business days, but did not recieve them for over THREE WEEKS. Turns out the postal rate that this company uses, gets your items to the main post office or weigh station in your state, and the items SIT there until something else arrives that is "going your way" or needs delivery in your area, or THREE weeks whichever comes first!
I had to make other arrangements for the home staging, so when the items arrived, I had to immediately return them.
NOW for the good part. Domestications wants the items returned in the same oversized boxes they were sent in through the post office. This came to a whopping $65.00 for 2 boxes, PLUS what I had already spent on shipping when I ordered the items. This is LUCICROUS.
I have had no response from Domestications customer service regarding this situation, but if consumers were armed with this information from the get go, no one would order anything from this company if there was the slightest chance they wouldn't love it, and might need to return it.
I feel they hold you hostage to their outrageous shipping costs, and I would have been better off KEEPING the items I didn't want or need, than returning them for 1/2 the cost of the items to begin with!
Buyer Beware,
Moi
san diego, California
U.S.A.
This report was posted on Ripoff Report on 08/28/2007 05:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/DOMESTICATIONS/LaCrosse-Wisconsin-54602/DOMESTICATIONS-Postal-Rip-OFF-LaCrosse-Wisconsin-270719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on DOMESTICATIONS
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 UPDATE Employee
Simple case of reading information wrong.
AUTHOR: Martin - (U.S.A.)
SUBMITTED: Friday, December 28, 2007
POSTED: Friday, December 28, 2007
As stated in the catalog all order ship within 24-72 hrs not including weekends or holidays. So that is not a problem as to what your report said. Now depending on what state your in delivery averages 7-10 business days (2 weeks for most parts of the US). Unfortunately due to the nature of USPS deliveries that time can get extended in bulk mail centers like was already mentioned in the complaint. I can understand getting under a crunch and needing something at a certain time but if that's the case just give the extra $8 to get the order in 3-5 business days guaranteed.
Now as far as a return goes yes the buyer is responsible for return cost and they do ask that you return it in the original packaging, not original shipping box, just the packaging that protect the item from getting dirty/wet/damaged. If for some reason you were sent a box that was way oversized for your merchandise by all means go buy a box or get one for free at just about any retail outlet they are usually more than happy to get you a box for free.
Also if for any reason you are unhappy about something with any company always call them about it. A good company will be willing to help you with any problem within reason. But little things like this could have been resolved with a little phone call.
Now as far as a return goes yes the buyer is responsible for return cost and they do ask that you return it in the original packaging, not original shipping box, just the packaging that protect the item from getting dirty/wet/damaged. If for some reason you were sent a box that was way oversized for your merchandise by all means go buy a box or get one for free at just about any retail outlet they are usually more than happy to get you a box for free.
Also if for any reason you are unhappy about something with any company always call them about it. A good company will be willing to help you with any problem within reason. But little things like this could have been resolved with a little phone call.
Respond to this report!
What's this? #2 UPDATE Employee
HOW WOULD THAT BE THE COMPANY MISTAKE
AUTHOR: Lamont - (U.S.A.)
SUBMITTED: Tuesday, December 18, 2007
POSTED: Tuesday, December 18, 2007
I WE SHIP YOUR ORDER IN 2DAYS THE THE SHOULD BE MAD AT THE POSTOFFICE IF
YOU should have paid for fedx or ups to get it in 3 to 5 days
YOU should have paid for fedx or ups to get it in 3 to 5 days
Respond to this report!
What's this? 
