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  • Report: #756584

Complaint Review: DOMINOS PIZZA

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  • Submitted: Tue, July 26, 2011
  • Updated: Sun, October 09, 2011

  • Reported By: Gary m. — SAN PEDRO California U.S.A.
DOMINOS PIZZA
29221 S. Western Ave. Rancho Palos Verdes, California United States of America

DOMINOS PIZZA False Advertising, Hidden and non disclosed charges. Bill at the door higher than quoted on phone!. Rancho Palos Verdes, California

*Consumer Comment: Hey John, crawl back into the commode

*Consumer Comment: Hey!

*Consumer Comment: I think you were charged a reasonable price.

*Consumer Comment: Try this

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I called my local Dominos and inquired about the "two medium pizzas for only $ 5.99" and was told that that offer was good Monday through Wednesday nights with free delivery. I then asked for two medium

pepperoni and onion pizzas with extra cheese and was told by the phone representitive that the price would be the same. Then I asked for green peppers and mushrooms to be added to just the second pizza and was told that it would be just a little more. I also ordered three two liters of diet coke. They then beat around the bush and asked me if it would be cash or credit and I told them cash. They then told me it would be around 50 minutes for delivery and I said o.k.. When the driver showed up at my door I was shocked when he told me the bill was $ 25.00 and he gave me just one two liter of diet coke.  I called the store and they said they charged me $ 1.50 for each additional topping which amounted to a whopping $ 9.00 extra.

However, when I orderd the pizzas they told me there would be no extra charge for the extra cheese and the onions.  I believe they did this because I called them the week prior on the same deal and added more toppings and they quoted me $ 55.00 which I thought was outrageous and I cancelled the order that time.

So this time they were sneekey and told me there would not be an additional charge for the extra cheese and onions and were very careful not to give me the total over the phone. I guess they figured I was hungry and would pay the extra amount. They were right ! I was, and paid them and ate the pizza, but I will not be tricked a second time !.  Next pizza will be from Papa Johns . They don't play these games and they do not charge for extra toppings up to three additional, and  I can get two large pizzas for just $ 20.00 instead of two mediums at Dominos for $ 22.00. 


This report was posted on Ripoff Report on 07/26/2011 09:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/DOMINOS-PIZZA/Rancho-Palos-Verdes-California-90732/DOMINOS-PIZZA-False-Advertising-Hidden-and-non-disclosed-charges-Bill-at-the-door-highe-756584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Hey John, crawl back into the commode

AUTHOR: voiceofreason - (United States of America)

Filthy jacka*s hate speaker. Fecal matter with arms and legs sticking out of it. Lovely photo of you by the way. God help the bed partner who has to wake up to you everyday. And that sympathy goes out to bedbugs as well.
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#2 Consumer Comment

Hey!

AUTHOR: Flynrider - (USA)

" Stop thinking like a jew and just pay for what you get and be happy. "

   Aren't you the same John from the other post that hates Catholics?   Wow, you're really racking up the friendly points on this site.  

   From your demeanor, I'd suspect that you are single and very lonely.   I could introduce you to my neighbor.  She's a wonderful gal, but she only has one leg and she is a skinhead, neither of which should seem to bother you.
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#3 Consumer Comment

I think you were charged a reasonable price.

AUTHOR: John Larson - (USA)

I think that they just forgot to give you 3 bottles of soda and gave you only one but still didn't charge you for it. You got a lot of food for that price. Domino's pizza tastes WAY better than Papa John's EVER will. Stop thinking like a jew and just pay for what you get and be happy. And don't buy Papa Jizz just to save $2.00.
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#4 Consumer Comment

Try this

AUTHOR: Steven - (U.S.A.)

If you have an internet connection at home go to their website and order a pizza. You don't have to open an account with them or provide them with CC info. When placing the order the cost of everything is right there and you can watch for the total including tax and delivery.


You always have the option of refusing the order once placed. This is a really great way to get back at them since you are under no obligation to accept delivery of the pizza. The store then has to chalk it up to waste.
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