- Report: #756584
Report - Rebuttal - Arbitrate
Complaint Review: DOMINOS PIZZA
DOMINOS PIZZA29221 S. Western Ave. Rancho Palos Verdes, California United States of America
DOMINOS PIZZA False Advertising, Hidden and non disclosed charges. Bill at the door higher than quoted on phone!. Rancho Palos Verdes, California
*Consumer Comment: Hey John, crawl back into the commode
*Consumer Comment: Hey!
*Consumer Comment: I think you were charged a reasonable price.
*Consumer Comment: Try this
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pepperoni and onion pizzas with extra cheese and was told by the phone representitive that the price would be the same. Then I asked for green peppers and mushrooms to be added to just the second pizza and was told that it would be just a little more. I also ordered three two liters of diet coke. They then beat around the bush and asked me if it would be cash or credit and I told them cash. They then told me it would be around 50 minutes for delivery and I said o.k.. When the driver showed up at my door I was shocked when he told me the bill was $ 25.00 and he gave me just one two liter of diet coke. I called the store and they said they charged me $ 1.50 for each additional topping which amounted to a whopping $ 9.00 extra.
However, when I orderd the pizzas they told me there would be no extra charge for the extra cheese and the onions. I believe they did this because I called them the week prior on the same deal and added more toppings and they quoted me $ 55.00 which I thought was outrageous and I cancelled the order that time.
So this time they were sneekey and told me there would not be an additional charge for the extra cheese and onions and were very careful not to give me the total over the phone. I guess they figured I was hungry and would pay the extra amount. They were right ! I was, and paid them and ate the pizza, but I will not be tricked a second time !. Next pizza will be from Papa Johns . They don't play these games and they do not charge for extra toppings up to three additional, and I can get two large pizzas for just $ 20.00 instead of two mediums at Dominos for $ 22.00.
This report was posted on Ripoff Report on 07/26/2011 09:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/DOMINOS-PIZZA/Rancho-Palos-Verdes-California-90732/DOMINOS-PIZZA-False-Advertising-Hidden-and-non-disclosed-charges-Bill-at-the-door-highe-756584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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