We have ordered pizza from Dominos on Robert Blvd in Slidell LA almost every week, for the past two years. On April 23, 2009, we ordered two large pizzas for $24.00. I went to pick them up and found that they put no pizza sauce on them. I called them up and told the guy who answered the phone about the problem and he said to bring them back in and they will remake them.
Thirty seconds later, our phone rang and it was the Store Manager, "J.D." He said we are not going to remake them, You will just have to eat them as is; We have given you all kinds of free stuff in the past. (The ONLY free stuff they have ever gave us was for advertisments that they send us in the mail or hang on our front door, i.e. two litre cokes or bread sticks, with some required purchase.)
I went over there anyway, just to show him the pizzas. He walked out into the parking lot, yelled at his employees to punch out his time card. He then pulled off his shirt and pushed me with both hands into my chest, so hard that I nearly fell to the pavement. I started to walk to my car and he said "We know where you live too , M.F."
The next morning I called another Dominos Pizza Place to see who was in charge of this guy. Later I got a call from a Greg McGee, a regional manager, who I told what happened. He told me to call Mark Marrett, the Security Director. I did, explained what happened and the only thing he told me was "I don't believe you". And that is all that was done about it.
There is no way that I will ever buy a pizza from that establishment ever again. They act like there is no other place around that we can go to buy a pizza. I believe, with the economy headed the way it is, sooner than later, Dominos Pizza will start to listen more to there customers than their employees. The customers are the ones keeping them in business, not their employees!