Complaint Review: DPD POOLS/ Pooldeals.com - Niagara Falls New York
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- DPD POOLS/ Pooldeals.com pooldeals.com Niagara Falls, New York U.S.A.
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- Category: Pools & Saunas
DPD POOLS/ Pooldeals.com Fraudulent claims took money but have not received order Ripoff Niagara Falls New York
*Author of original report: DPD POOLS NY- Thanx for nothing
*Author of original report: DPD Pools Pooldeals.com
Show customers why they should trust your business over your competitors...
I ordered a pool liner from this company on 5/4/2007. My credit card was charged on 5/7/2007. I did not receive my order or any response to my inquiries by 5/17/2007.
I reported this to the BBB, they sent complaint ( 5/18/2007)to this company. Mr.Goss sent reply that if my order had not been shipped, I would have money returned within 72 hrs.
It is 5/26/2007- no liner, and no return of my money. If this is the busy season, or there is problems with the supplier Mr.Goss should make this known to the customers. I am very disappointed and would much rather have a liner than have to seek legal action.
Tammy
Lafayette, Indiana
U.S.A.
This report was posted on Ripoff Report on 05/26/2007 10:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dpd-pools-pooldealscom/niagara-falls-new-york/dpd-pools-pooldealscom-fraudulent-claims-took-money-but-have-not-received-order-ripoff-n-250533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
DPD POOLS NY- Thanx for nothing
AUTHOR: Tammy - (U.S.A.)
SUBMITTED: Monday, June 18, 2007
Well I finally got a chargeback on my credit card. Never a refund or response from DPD POOLs. I found a different, reliable company, called them and had a beautiful pool liner delivered in less than 3 days. I would strongly suggest never purchasing anything from a company such as this. Even if a site says it is a member of the BBB, be very cautious, and maybe call to see if you can speak to a real person before ordering.
#1 Author of original report
DPD Pools Pooldeals.com
AUTHOR: Tammy - (U.S.A.)
SUBMITTED: Thursday, June 07, 2007
Still no pool liner. I have never gotten my money refunded, or any personal contact from this company. I have filed complaint with BBB and through Credit Card company. I will take legal action if necessary! I have disabled family member that relies on the pool for therapy. Well no therapy anytime soon. I can't believe Mr. Goss can run a business successfully while still continuing to ignore it's customers and not quickly correcting these problems.
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