- Report: #930893
Report - Rebuttal - Arbitrate
Complaint Review: DPI energy
DPI energy3100 RICHMOND ave, Internet United States of America
DPI energy They have take 3 to 4 months to issue a credit, Internet
*UPDATE Employee: dPi Energy is always willing to do what's right.
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Now we are on wednesday and they cut off my service. They wanted me to make a payment and they said that once they would resolve the issue that they would issue me credit. The only problem is that in the past on two other instances they were suppose to mail me a check for them over charging me and it took them 3 to 4 month and several phone calls to recieve my money. Its funny how if your late paying your bill you get charged extra but if they over charge you and it takes them several months to pay me back they pay to the penny and nothing extra. Dpi a bbb member and i can see why. Very poor customer service.
This report was posted on Ripoff Report on 08/22/2012 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/DPI-energy/internet/DPI-energy-They-have-take-3-to-4-months-to-issue-a-credit-Internet-930893. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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