- Report: #792298
Complaint Review: DR Power Equipment
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| DR Power Equipment 127 Meigs Rd
Vergennes, Vermont United States of America |
|
DR Power Equipment Country Home Products Leaf & Lawn Vacuum not reliable, rubber coupling between enginer and impeller has committed suicide twice in the last six months. Vergennes, Vermont
*Consumer Comment: What ever happended with your refund?
*UPDATE Employee: DR is working with JW to address his issue
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Gentleman:
The NEW and IMPROVED rubber coupling failed Yesterday, this is the second time since the middle of May. How quickly can I get this repaired? You will also note that the impellar has been rubbing against the backing plate and creating a lound
noise. With the large gap between the the blade and cutting bar, small twigs will not shredd.
This report was posted on Ripoff Report on 10/26/2011 08:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/DR-Power-Equipment/Vergennes-Vermont-05491/DR-Power-Equipment-Country-Home-Products-Leaf-Lawn-Vacuum-not-reliable-rubber-coupling-792298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
What ever happended with your refund?
AUTHOR: ryanmad2000 - (United States of America)
SUBMITTED: Monday, November 05, 2012
My issue is that the machine clogs mercilessly due to tiny little twigs clogging the intake pipe - it is ridiculous to get off the tractor every 20 feet and unclog the machine at the danger zone of the cruncher propeller. I have posted my story on this site as well.
#2 UPDATE Employee
DR is working with JW to address his issue
AUTHOR: Steve m. - (U.S.A.)
SUBMITTED: Friday, October 28, 2011
If one of our customers is having an issue with one of our machines, we always work with them to bring about a satisfactory resolution for them.
We also have a 6 month trial period for our DR machines. If after exhausting all options, the customer is still unsatisfied, we will gladly refund them the purchase price of the unit.
DR Power- CS Manager
