- Report: #517815
Report - Rebuttal - Arbitrate
Complaint Review: DR SWREG INC DIGATIAL RIVER
DR SWREG INC DIGATIAL RIVER9625 West 76th Street Internet United States of America
DR SWREG INC DIGATIAL RIVER Fraud - no unlock key supplied for software bought Internet
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Beware of these people - they will take your money without honouring their side of the contract.
I placed an order with them on Wednesday. Instantly got thank you for order email and was told that reg key would follow in seperate email.
Three hours later nothing. So I sent an email using the order info email to reply as follows:
**This is an automated response.** **Do not reply to this message.** Thank you for contacting the SWREG Customer Service Center. If you require the assistance, please review the below information so that we can help you with your question(s) as fast as possible. Please visit our Customer Support at: http://www.cardquery.com Here, you can find information to assist you with the following tasks: - Download or keycode for a digital order - Technical assistance with your product - Order related questions or issues - View and print an invoice - Get answers to common questions Thank you for contacting the Online Store Customer Service Center. Sincerely, The SWREG Team www.swreg.org
Went to the site given, www.cardquery.com and there is an acutal link to report no reg key for software. So I did that notcing that they promise to reply in 24 hours.
Now, three days later nothing. I have emailed them everyday and even done a whosis search to get the registrant email and sent one to that. The email I sent toward toldf them that I know considered this fraiud and that I would be contacting paypal on monday.
Thank God I didn't use credit card directly or I would now be thinking it is time to stop the card.
So to sum up, they are crooks.
This report was posted on Ripoff Report on 10/31/2009 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/DR-SWREG-INC-DIGATIAL-RIVER/internet/DR-SWREG-INC-DIGATIAL-RIVER-Fraud-no-unlock-key-supplied-for-software-bought-Internet-517815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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