DRI Symantec Norton Duplicated use of credit card for software never purchased Internet

Symantec offers a 30 day, $1.00 trail, that can be opted out (cancelled) during the 30 days.  I cancelled - but my credit card was debited for two products.  That was a month ago.  I finally got the refunds.  Symantec (Norton) just debited me again, for Norton 360, $74.99, which I never purchased.  One must speak or 'chat' with India to request a refund.  That elevator does not go to the top floor!  Once they have your credit card number - they can charge anything, any time, usually on a Saturday.  Getting a refund takes hours and a great deal of listening to sing-song English apologizing for the error.  But no one takes responsibility for causing bank fees for overdrafts, caused by the debits that are a result of Symantec's fraudulent actions. This is not the first time Symantec has done this to me...don't give them a credit card number!