- Report: #501553
Report - Rebuttal - Arbitrate
Complaint Review: DRI Symantec
DRI Symantecsymantecstore.com Internet United States of America
DRI Symantec Symantec Store myword.com Symantec Store ripped me off for $149.97 using scare tactics and lies. Internet
Symantec Store froze my computer screen. Then they flashed intimidating warnings that my computer was at risk of being contaminated with a dangerous virus.
They said I needed to order Norton 360 Premier Version 3 immediately.
I called and canceled the order that same day and they said I would not be charged.
When they charged $149.97 to my credit card, I disputed the charge.
Citibank initially removed the charge. When Citibank could not reach anyone at Symmantec, they re-charged me the $149.97.
I have not been able to contact anyone at Symantec Store. They will not return my calls.
Now I find out that they are not even a real company. There have been a great deal of complaints from others that have been ripped off by Symantec.
I have never received the product from Symantec. They just took my money.
Isn't that computer fraud?
This report was posted on Ripoff Report on 09/29/2009 06:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/DRI-Symantec/internet/DRI-Symantec-Symantec-Store-mywordcom-Symantec-Store-ripped-me-off-for-14997-using-scar-501553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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