• Report: #509182

Complaint Review: DRIVE FINANACIAL SERVICES - Santander Consumer Finance

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  • Submitted: Wed, October 14, 2009
  • Updated: Wed, October 14, 2009

  • Reported By: Stephanie — Omaha Nebraska USA
DRIVE FINANACIAL SERVICES - Santander Consumer Finance
www.santanderconsumerusa.com Dallas, Texas United States of America

DRIVE FINANACIAL SERVICES - Santander Consumer Finance Drive financial Any extra payments I make they REFUSE to put towards my balance Dallas, Texas

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I started making extra payments towards my auto loan so that I could pay it down faster, but to my surprise Drive Financial/Santander Consumer refuses to put any of the extra payments towards my auto loan. These people are rude beyond comprehension, they treat you like you are trash & one time I was one day late cause I had to wait for my paycheck to clear my bank. When I called in to make my payment the woman that could barely speak english asked me why I was late & told I was getting charged a late fee of $7.70 even though it will never show up on my statement, it will just be tacked on to my loan!

This report was posted on Ripoff Report on 10/14/2009 11:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/DRIVE-FINANACIAL-SERVICES-Santander-Consumer-Finance/Dallas-Texas-75266/DRIVE-FINANACIAL-SERVICES-Santander-Consumer-Finance-Drive-financial-Any-extra-payments-509182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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