• Report: #1069666

Complaint Review: D.R.O. Services

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  • Submitted: Wed, July 24, 2013
  • Updated: Wed, July 24, 2013

  • Reported By: Will — waxaw North Carolina
D.R.O. Services
2908 Valley Farm Waxaw, North Carolina USA

D.R.O. Services Don R. Ownbey I would not do business with this company Waxaw North Carolina

*Author of original report: Ace is the best

*Consumer Comment: Great Service

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I took my push mower to D.R.O. Services to get the recoil spring fixed. I asked Don what the cost would be and he said I won't know until I start working on the mower. I asked him to call me with the price before working on the mower. He called the next day to tell me my mower was ready, I ask Don the price and he replied $85.00, I was shocked. I said are you kidding.His reply was I had to take off the gas tank( which is 2 bolts.) I complained alot but I had to pay just to get my mower back. I gave a credit card and he doesn't accept  cc I offered a check, but he insisted on cash. I had to leave and get cash. He said he had 35 years of experience. He should be able to give a quote before any works begins, and he should tell everyone that he takes only cash.I checked with other small engines repair shops and Dons price was 50-75% higher than thiers. I bet the IRS would like to know why he only takes cash.

Don Ownbey is also a handy man, lawn maintenance, tree work, small engine repair,concrete, grading and also auto repair. He may do great work, but you can find someone for 1/2 the price

 


This report was posted on Ripoff Report on 07/24/2013 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/DRO-Services/Waxaw-North-Carolina-28173/DRO-Services-Don-R-Ownbey-I-would-not-do-business-with-this-company-Waxaw-North-Carol-1069666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Ace is the best

AUTHOR: Will - ()

Barb, you must be a family member or you just like paying a higher price. The sad thing (for Don) is that I could have given him alot of business. You should take all your small engines repairs to ACE Hardware, they give you upfront pricing and they also take Credit Cards. $85.00 for a recoil spring, what a rip off.  You can buy a motor for that, well maybe not from Don.

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#2 Consumer Comment

Great Service

AUTHOR: Barbara - ()

 I have used DRO Services- Lawnmower Service & Repair on two or three occasions. I have been very pleased with my mower. The service was quick and through. The prices are less than the leading lawnmower shops in the area and I have no complaints at all. I would recommend this company to anyone and I will use them again.

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