- Report: #385421
Report - Rebuttal - Arbitrate
Complaint Review: DS Waters Of America - LP - Crystal Springs
DS Waters Of America - LP - Crystal Springs4170 Tanners Creek Drive Flowery Branch, Georgia U.S.A.
DS Waters Of America - LP - Crystal Springs Bottled Water Delivery Flowery Branch Georgia
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A couple of deliveries went buy without my receiving a bill. Then, suddenly, I received this very large bill that included charges for the high-end electrical stand. I called the company and got nowhere with them.They wanted the money and weren't about to listen to anything I said. This told me that I had been caught in a bait-and-switch. I sat down on the bill and told them no payment until they proffered a corrected statement. This account was kept in-house for some time with only occasional attempts at contacting me. I know that only bills over one hundred dollars are eligible to be sent to a collections bureau. Crystal Springs held the account in-house until their compounded fees made it eligible for outsourcing to a credit bureau. Today, I received a phone call from just such an agency claiming nearly two hundred dollars in past due amounts. I have filed a report with Angie's List that has, at my request, forwarded my complaint for mediation. It is my intention to file a report with the BBB and, if mediation cannot resolve this matter, to take it up with my attorney.
This report was posted on Ripoff Report on 10/27/2008 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/DS-Waters-Of-America-LP-Crystal-Springs/Flowery-Branch-Georgia-30542/DS-Waters-Of-America-LP-Crystal-Springs-Bottled-Water-Delivery-Flowery-Branch-Georgia-385421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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