- Report: #535630
Report - Rebuttal - Arbitrate
Complaint Review: DSLEXTREME.COM
DSLEXTREME.COM21540 Plummer Street-Suite A Chatsworth, California United States of America
DSLEXTREME.COM I ordered DSL and they tried to downgrade the speed. Then refused to give me a full refund Chatsworth, California
*Author of original report: The Dispute
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I returned the modem at a cost of $8.20
I filed a dispute with Mastercard and was refunded $48.55 on Oct. 29.
That day DSLExtreme had refunded $27.84. So they didn't pay me the $20.71 difference.
Dec. 1st-they again take $48.55 from my bank account.
They sent me a collection letter saying I owed $73.55. I called them. I was told I must pay a $25 Recovery Fee for the $48.55 that they took from me on Dec. 1st.
They won't clear my closed account or remove me from collection now.
This report was posted on Ripoff Report on 12/08/2009 03:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/DSLEXTREMECOM/Chatsworth-California-91311/DSLEXTREMECOM-I-ordered-DSL-and-they-tried-to-downgrade-the-speed-Then-refused-to-give-535630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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