• Report: #126105

Complaint Review: DTE ENERGY

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  • Submitted: Thu, January 06, 2005
  • Updated: Thu, January 06, 2005

  • Reported By:DETROIT Michigan
DTE ENERGY
PO BOX 2859 DETROIT, Michigan U.S.A.

DTE ENERGY ripoff! PAYING FOR HOME PROTECTION PLUS AND GETTING NO CUSTOMER SERVICE. DETROIT Michigan

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I pay DTE energy 19.99 monthly for Home Protection Plus for service to my home appliances. Called DTE for service 12/10/04, who sent out Busen's appliances. Busen's claimed I needed a motor and it would take 7 days. On 12-19/20-04 Busen's camed back out claims I needed a hose, he broke my machine down in three pieces and never camed back.

I contacted DTE 12/23/24-04 to inquire, I was told my probelm was not a problem. On 1/3/05 I contacted DTE again, this time I was told that the machine was unrepairable and take 125.00 and that it. I did not get any customer service from this, I cannot afford a new machine that is why I want protection on my appliances. I found three stores that carry parts for my machine.
DTE did not hold up to thier contract. I want some justice and my machine fixed.

Tracy
DETROIT, Michigan
U.S.A.

This report was posted on Ripoff Report on 01/06/2005 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/DTE-ENERGY/DETROIT-Michigan-48260/DTE-ENERGY-ripoff-PAYING-FOR-HOME-PROTECTION-PLUS-AND-GETTING-NO-CUSTOMER-SERVICE-DETROI-126105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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