• Report: #989975

Complaint Review: DV Warehouse

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, January 02, 2013
  • Updated: Wed, January 02, 2013

  • Reported By: Scott — Atlanta Georgia United States of America
DV Warehouse
747 Seward St. Hollywood, California United States of America

DV Warehouse they have my money, I have nothing. Hollywood, California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Horrible customer service. I ordered a used Macbook Pro with a Matte screen from DV warehouse. They sent me a glossy screen computer. Their order confirmation doesn't specify glossy or matte so I couldn't prove it to them but I'm certain that I ordered anti-glare because they are very hard to find and this is the only anti-glare version of that particular model that I was able to find anywhere. In fact, it's so hard to find that I went ahead with my order even after DV warehouse double charged my debit card not once, but, TWICE (which took 2-3 days of angry phone calls to sort out). When I informed them of the glossy screen issue DV warehouse tried to charge me a 20% re-stocking fee! After much complaining I was able to get them to agree to take the computer back and issue a full refund if I paid the return shipping. The original purchase amount was $849.67. They refunded me only $828.00 (the price of the computer minus shipping) they still owe me $21.67 for the original shipping costs.

I still haven't found the computer I need. DV warehouse has one but I don't dare buy from them. I recommend you do the same.

This report was posted on Ripoff Report on 01/02/2013 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/DV-Warehouse/Hollywood-California-90038/DV-Warehouse-they-have-my-money-I-have-nothing-Hollywood-California-989975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on DV Warehouse

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory