- Report: #1010450
Report - Rebuttal - Arbitrate
Complaint Review: DVD Tiger
DVD Tiger Rogers IS Consulting, Inc,I trusted them! Burlington Ontario Canada
By 21 January, I had not received the order, so I e-mailed to customer support and was told the order takes 2-4 weeks to arrive and the package should arrive any day now and to wait an extra 2-3 days just to be safe.
Again, on 24 January I e-mailed that the order had not arrived and was told there was a delay at the border and the package finally cleared customs and I would receive it within 3-5 days.
On 29 January, I sent ANOTHER e-mail and was told they had initiated a FULL trace of my order and the trace will take 3-5 days to complete.
On 6 February I advised dvdtiger support that I still did not receive my order and asked them to advise me. No response came.
On 7 February I called my credit card company and refuted the charges........
BEWARE! There is no address nor phone number on the website, so the only way to get in touch is my e-mail......not a good sign....
This report was posted on Ripoff Report on 02/07/2013 12:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/DVD-Tiger/Burlington-Ontario-/DVD-Tiger-Rogers-IS-Consulting-IncI-trusted-them-Burlington-Ontario-Canada-1010450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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