- Report: #643142
Report - Rebuttal - Arbitrate
Complaint Review: Dahonghaotian International Trade Cp. Ltd
Dahonghaotian International Trade Cp. LtdShenzen, Internet China
Dahonghaotian International Trade Cp. Ltd Pandawill.com send defective cell phone and refuse to issue RMA number and refund the money, Internet
*UPDATE Employee: Dahonghaotian International Trade Cp. Ltd Pandawill.com send defective cell phone and refuse to issue RMA number and refund the money, Internet
PandaWill.com send me a defective phone with broken screen and not working at all. They said that item ws packed in perfect condition but it was most probably exchanged in one of customs between China and USA.
They suggest to send me only the screenm which I can replace myself
I exchenged a few e-mail letters, explain that not only screen is broken but phone is not wotkin at all. They still missing tje point - The screen is not a main problem
They refuse to issue RMA number to send this phone back .
Because of time frame of such stupid discussion I'm sure that company Panda Will is a buch of thiefs and should be terminated as a merchant
Also a Pay-Pal a payment protecting company doing his job as a parrot only - not willing to resolve the problem
This report was posted on Ripoff Report on 09/22/2010 07:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dahonghaotian-International-Trade-Cp-Ltd/internet/Dahonghaotian-International-Trade-Cp-Ltd-Pandawillcom-send-defective-cell-phone-and-refu-643142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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