This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Well, I sure wish I would have done some searching prior to my order from DS. I ordered a Samsung Galaxy Nexus on 5/31/12. I saw EBAY put them front and center as a daily deal and figured they were good enough for Ebay. They did have quite a few negative reviews, but it seemed to be on the lower priced Items. Anyway, drank the Kool-Aid. As of this review 6/8/2012 they have given me a tracking number for UPS. Basically a label was printed on the 6th, but UPS has not actually received the package yet. Apparently, DS and the Galaxy Nexus deal have quite the sorted past. After going through reviews and talking with other buyers it seems that this is a common tactic to buy more time for them to either source product or have their skeleton crew fulfill the orders. Well enough of this game for me. I am filing complaints here, the BBB, the FTC, and anyone who will listen. I am going to call AMEX in the morning and speak with them as well. There is a bunch of chatter about this deal on several boards that I visit and not good chatter at that. I guess I will make it my mission to educate others about DS and these tactics. I must have become complacent in my online purchasing, maybe because I have never had an experience quite like this one. I pride myself on being careful and have never been screwed. I do hold both PayPal and Ebay equally responsible.
Maybe you shouldn't have sold 583 if you didn't have the stock or the resources to give people what they paid for!
Quote from dailysteals on another site for the same item :
Due to an unexpected demand for the Galaxy Nexus, we are having a slight delay in regards to shipping. We sincerely apologize for this.
However, your Galaxy Nexus is expected to ship very shortly. Once the order has shipped, tracking information will become available.
I just finished my BBB complaint and I have an email into the New York AG, EBAY is next, and then AMEX to make this all go away!
Update: It turns out there is a very large group of folks who communicate together in regards to this site. I guess they have a new member. I have done all the above and I am waiting for AMEX to respond! The FTC paperwork will be a long process, but I am willing! Really tired of corporate america and the way consumers are treated!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Please take note that the offending company is mislabeled as DailyDeals.com, but it is actually about DailySteals.com. There are many daily deal companies, and many companies use the term "Daily deals" to describe their site, but there is only one DailyDeals.com. We never sold the item that was described in this report.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.