- Report: #973699
Report - Rebuttal - Arbitrate
Complaint Review: Dailysteals.com
Dailysteals.com1529 Dean Street #3 Brooklyn, New York United States of America
Dailysteals.com www.Dailysteals.com Long Shipping & Ships Wrong Inferior Products Brooklyn, New York
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On Nov 7th, I purchased a Roku XS from their website for $59.99 I recieved AN item on Nov 23. The Item I recieved is a Roku XD, an inferior model. I have came across a few other customers online that recieved the inferior product.
On top of sending the wrong product their shipping takes a very long time. But it's stated it take 6-10 business days to ship, in which it did. But having to wait so long to find out that the item is wrong is very frustrating.
I have contacted their customer support on friday and have not heard back. They have been contacted again today. In terms of customer service I haven't seen any.
If the seller would like me to re-evalute their score they need to rectify this situation with no cost to me.
This report was posted on Ripoff Report on 11/26/2012 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dailystealscom/Brooklyn-New-York-11213/Dailystealscom-wwwDailystealscom-Long-Shipping-Ships-Wrong-Inferior-Products-Brooklyn-973699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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