• Report: #1143666

Complaint Review: Daisy Cakes

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  • Submitted: Fri, May 02, 2014
  • Updated: Fri, May 02, 2014

  • Reported By: Jack F. — Palm Beach Gardens Florida
Daisy Cakes
Internet USA

Daisy Cakes Terrible and dishonest customer service Internet

*Consumer Comment: Daisy Cakes #1143666

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A few weeks ago I ordered 2 daisy cakes for $58 dollars each and $24.95 shipping special for the 2 cakes. They only shipped me one cake. called them said they would ship the other cake right away but it never came.

 Had to do a chargeback on american express and they charged me the full shipping for just the one cake that they sent.

 I requested a partial refund of the shipping since it was their error but that was denied by their horrible "customer service" person or owner or whoever it was. So now I am doing a chargeback for the shipping.

 All email addresses for them are "no-reply" and there is no real way to contact anyone in charge.

 Also, the cake we received was really not that great, so save your money and go to a local bakery.


This report was posted on Ripoff Report on 05/02/2014 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Daisy-Cakes/internet/Daisy-Cakes-Terrible-and-dishonest-customer-service-Internet-1143666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Daisy Cakes #1143666

AUTHOR: C. Schall - ()

I had the same experience.  After sharing this experience with several friends I was referred to another cake company who will ship cakes for me and have had really great customer service, as well as, good cake.  You might want to try this company called Caroline's Cakes.  The cakes I have ordered or sent to friends have gotten a good response. 

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