- Report: #333575
Report - Rebuttal - Arbitrate
Complaint Review: Daisy Duck
Daisy DuckSan Jose, California U.S.A.
OSP Communications, AT&T SCAM from The Billing Resource & OSP Communications San Jose California
The AT&T rep came to set up the service, but I told them that I'd hire a third party (i.e. my neighbor who used to work for them) to install it to the jack. Well, my neighbor never got around to it, I saw it was pointless and decided to disconnect the line. Well, when I got my final bill, it had a charge for the collect call. But, how could a collect call be made or received from a line that isn't connected to a jack?
So, I called to complain about how I don't even know anyone in Glendale, Arizona. All my family lives in California or abroad. Two, I told AT&T specifically to block any collect calls to the line when I first established the line. Third, I called the number listed on the bill and its a fax. How the hell did I accept a collect call from a fax for nine minutes? Lastly, I can't make a phone call or receive one cause the line isn't even connected to a phone jack.
Anyway, the number for OSP Communications just plays music, but no one actually answers. I looked them up online and there was nothing but fraud alerts posted for them. No actual website.
I eventually called AT&T back to formally declare that I will not be paying them anything. The AT&T agent just put me on hold while he set up a conference call with a company called The Billing Resource.
So The Billing Resource agent asks me if I ever received the collect call. For the third time, I explained that no one could make or receive calls. I was so pissed I started calling her by her ID number rather than her name.
Eventually, she agreed to refund the money. I was so pissed, I was like "Gee thanks number 1@@@! You are soooo great!" I also let her know that I filed a complaint against them and her buddies at OSP to the Federal Communications Commission.
This report was posted on Ripoff Report on 05/19/2008 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Daisy-Duck/San-Jose-California/OSP-Communications-ATT-SCAM-from-The-Billing-Resource-OSP-Communications-San-Jose-Cali-333575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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