Came upon this place by accident. I was actually looking at a Mazda 3 at
a dealership next door and saw a Mazda 6 across the street. While I was
looking at the car, I was approached by Aftab Punjwani, the owner of
his Dealership Daps Stop N Shop (Listed on State of Texas Secretary of
State as Star Touch Inc). The car was clean, had a few issues, which he
promised he would handle. We took the car for a spin and noticed a
ticking or slight knock at low rpm. So we take it back and address this
with Aftab, he tells us that there are rocks in the splash guard and
that it will be handled. I tell him we are interested but that I want a
warranty. He tells us that he will stand by the car and will throw in a
90 day 3500 mile warranty for the powertrain. Sounds like a good deal to us, so we leave a deposit.
About 5 days later we pick up the car, Aftab isn't even there to close
the deal we deal with the Manager Sean. [continued below]....
..... He gives us our paper work
including paperwork for a warranty company known as GWC. On the way
home, I stop and get gas and notice a huge odor of burning oil. Ut
oh.... I get home and email the guys at Daps and they tell me to bring
the car in for service. At this point, I am a little apprehensive about
this so I go and get a second opinion. I am told that there are leaking
gaskets, including the oilpan gasket, head gasket, and that the car has
failed a compression test. Also I am told that the ticking and knocking
at low RPM is an indictator of engine damage. I take this report and
keep it in the back of my mind and decide to give the boys at Daps Stop N
Shop an attempt to fix it.
We get the shop on Saturday afternoon. My father and brother are with me
and while we are waiting we see the mechanic using spray on gasket on
the car. After about an hour, we are asked if we can leave the car over the weekend so they can get tot the bottom of the issue. When I go out
to get my things from the car. I notice that the mechanic who has my car
on teh lift has the car's sideskirts are being pushed up by the
supports on the lift. He didn't use the proper spacers when placing the
life so the supports were pushing up on the plastic.
Enraged I tell the
mechanic my problem and he doesn't speak english, my luck. I am given a
loaner car and here is where things start to get crazy. Sean tells me if
I get pulled over to tell the police that I am just on a test drive,
this boggles my mind but whatever. I really just wanted to get home. The
loaner has no gas, and a warning light for the oil comes on on the way to the gas station. After putting gas in the car, I check the oil and
find there is NO oil in the vehicle. We hurry up and bring the car back
to Daps and I get my Mazda back.
Finally I get on the phone with GWC the warranty company they use and
the car is being looked at by City Garage. They recommend a new motor,
and the warranty companies adjuster agrees. A $5800 repair. However,
because it was clear to the adjuster that the repair was recently
attempted and failed, the warranty company denied the claim. Clearly
also the crook owner Aftab has said this is the warranties companies
fault, and that I have expected to much out of a used car. We are now
fronting the bill for the repair and having to sue this crooked
dealership. Do not buy from these guys, they will rip you off.
I ended up having to pay a total of $4030 to replace the engine. I made a huge mistake trusting these guys. You think when someone warranties a car, why get it inspected? Even if I don't get my money back, I will take comfort knowing I may have prevented someone from getting into the same trainwreck as I did...