- Report: #299403
Report - Rebuttal - Arbitrate
Complaint Review: Darque Tan
Darque Tan9606 Jones Rd Houston, Texas U.S.A.
Darque Tan ,Manager Kim Williams, They lost my account information and refused to cancel my account. 5 months later when they found the info and I canceled, they refused to refund me the money they charged during that time period. Houston Texas
After I left a message threatening to sue them in August an upper level manager (Kim Williams) finally returned my calls and allowed me to cancel my account but they refused to refund me the $94 that they had taken over that time period. I reported them to the Better Business Bureau, I sent them a demand letter from a law firm, and I've left them dozens more messages but they won't budge.
Harker Heights, Texas
This report was posted on Ripoff Report on 01/12/2008 09:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Darque-Tan/Houston-Texas-77065/Darque-Tan-Manager-Kim-Williams-They-lost-my-account-information-and-refused-to-cancel-m-299403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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