- Report: #1087330
Report - Rebuttal - Arbitrate
Complaint Review: Darren
Darren7535 San Fernando Blvd. Burbank, California USA
Ace Industrial Supply tried to rip me off!!! Burbank California
*UPDATE Employee: Darren
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I am not happy that I have to expose someone like this, but when someone tries to insult my intelligence and attempt to overcharge me, I get very angry. I received a call from what seemed like a nice lady who offered to send me a set of drill bits that were supposed to be the ultimate drill bit set that would last forever. They were so amazing that I would never have to buy another drill bit for life. She stated that they would send them to me and if I didn't like them I could simply return them for no charge. Feeling like I was not doing something wise, I went ahead and agreed to receive the drill bits. When I received the package I did not have time to open it and inspect the drill bits.
She called me several times over a 3 week period and I told her I was trying to get around to looking at the drill bits. Finally I decided to open the package. I found a cheap plastic container with the drill bits inside. The price they quoted me was around $250. Suspicious of the unusually high price, I decided to do some checking. Sure enough, these are common drill bit sets and I can buy the same exact thing for $75 from numerous internet sources. By this time I began to receive letters implying that they would hurt my credit if I didn't "bring my past due balance up to date.
I sent an email and a letter to Ace Industrial Supply that I wanted to return them with no reply. I did receive a couple phone calls, but they would not even listen to me. I told them I just wanted to return the package, but they refused to pay for the shipping saying my account was too far past due. So the only way that I know of to protect my credit is to send the stupid overpriced drill bits back to them certified at my own expense. I will lose money now for being so stupid to answer the phone to telemarketers. I tell you what. If anyone at Ace is reading this.....dont you dare mess with my credit over this or I will come back at you with all the legal fury that I can unleash on your company for unlawfully damaging my credit.
This report was posted on Ripoff Report on 09/25/2013 02:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Darren/Burbank-California-91505-1044/Ace-Industrial-Supply-tried-to-rip-me-off-Burbank-California-1087330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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