- Report: #553536
Report - Rebuttal - Arbitrate
Complaint Review: Data Depot- DataDepot or DataDepot.biz
Data Depot- DataDepot or DataDepot.biz6822 22nd Avenue North Suite 284, Saint Petersburg, Internet United States of America
Data Depot- DataDepot or DataDepot.biz Mailing List False Advertising/Fraud Internet
*Consumer Comment: very happy 1.9% open rate
Several months ago, I purchased a mailing list from Data Depot big mistake as it turned out - they just took my money and never provided the promised information.
Their website listed the data elements they promised and it appeared to be just what I needed. Once I received the mailing list, I found that they had not included the City certainly an important element in a mailing list dont you think? I contacted them several times before finally receiving a response that there must be something wrong with my computer. Absurd it was a data file downloaded from an FTP site. Didnt require any programs to run or anything. I contacted them several more times and they simply refused to respond and they refused to provide a refund.
I then filed a complaint with the Better Business Bureau what a waste of time. Ive come to the conclusion after this and a previous encounter with the BBB that it is not worth the effort and time. Data Depot responded that they dont guarantee the accuracy of the data and I agreed to that when I purchased the mailing list. True, I do understand that they cannot possibly guarantee the accuracy of the data as addresses change fequently in some cases; however, I did not agree to purchase a mailing list totally missing a promissed data element (city).
I then filed a complaint with the State of Florida Division of Consumer Affairs. Data Depot simply refused to respond to them and they closed the file with no action.
This report was posted on Ripoff Report on 01/12/2010 11:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Data-Depot-DataDepot-or-DataDepotbiz/internet/Data-Depot-DataDepot-or-DataDepotbiz-Mailing-List-False-AdvertisingFraud-Internet-553536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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