This place not only treats their customers like crap but also their employees. After three years of working there and taking on more and more responsibilities, they advised me that they were going to have to "let me go due to cut backs". Three years of things constantly being added to my job description and not so much as a pay raise in that time frame and then to be let go without so much as a reason. I have no hard feelings towards their Owner or their GM Shane Downs.
They do have some good sales people who truly care about their customers, and they have one desk manager in new cars who does. Their finance department is horrid, underhanded, shady and unethical under the management of Chad Morris. They have one Manager who hires and fires his own family on a fairly constant basis. I cannot count the number of times he has fired and rehired his own sister. They bribe their customers with free gas to bring in a perfect survey or write a good review for them as they know it is the only way that they can get these things with the way that they do business.
I have been around the car business my entire life. This place is by far the WORST dealership in terms of service after the sale and the way to do business that I have EVER seen. They have no sympathy for employees who are ill. They terminate employees who come in every day even though they are suffering from a brain tumor and going through radiation treatments, and then have the gall and balls to accuse them of forging doctors notes for the FEW times they missed due to being severely ill.
I had a heart attack while I was at work and was back within two days. I came in many times on my day off to handle various tasks that needed to be taken care of for the dealership, and my repayment was termination. They found a letter from my doctors nurse that had been emailed to me and saved on my pc hard drive. They found this after I had been terminated. They tried to misconstrue this letter as me having been forging doctors notes on my computer. Why did they do this?
So that after three years of employment, and being let go for no reason, they would not have to pay me unemployment benefits and would be able to under cut me on my final vacation pay. Three years I was there and no so much as an I'm sorry were letting you go. No severance package, nothing. The only employees there that I can say anything positive about aside from the Stanley Family who are wonderful people are Jim Carerra, Shane Downs, and Wes Osborne. The rest of the management and support staff leaves alot to be desired