• Report: #444878

Complaint Review: David Stanley Dodge

  • Submitted: Sun, April 19, 2009
  • Updated: Sat, May 02, 2009

  • Reported By:Oklahoma City Oklahoma
David Stanley Dodge
7609 SE 29th Street Midwest City, Oklahoma U.S.A.

David Stanley Dodge - Midwest City Does not honor advertised prices, bait and switch. Midwest City Oklahoma

*Consumer Comment: It Figures

*Consumer Suggestion: Buy cars from an individual next time

*Consumer Suggestion: Buy cars from an individual next time

*Consumer Suggestion: Buy cars from an individual next time

*Author of original report: Seriously, read it completely.

*Consumer Comment: this car dealership is a big ripoff

*Consumer Comment: Exactly....

*Consumer Comment: Rip off??

*Author of original report: RE: Some People

*Consumer Comment: Some People!!!

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My wife's car died so we were shopping for a new one. We saw a great price on a Nissan Xterra at David Stanley Dodge in Midwest City, OK. I like the Xterra's mainly due to the normal-facing engine and they have plenty of room in the engine compartment and all the Nissan's I've ever owned have been very reliable. My brother in Arizona has one and my dad has nothing bad to say about them.

This vehicle was for sale under $6,000 and the was well below the NADA trade in price, so we were very excited to find the vehicle was still on the lot on Friday (4/17/09). We test drove it and were satisfied that it was in good condition and agreed to purchase it. The salesman wasn't too pushy. In fact, he actually seemed somewhat disinterested. We offered the $5,500 and he balked and said we were way too off on price and it would go for $10k. My wife had printed off the ad and produced it and we were told that they could do the $5,988 since it was in the ad.

They then bring out their finance guy and pulled our credit. We told them we would pay $500 down and were willing to pay up to $200 per month for the vehicle. They said they wanted $1,000 down and $340 per month. We asked what interest rate that was and they said that we'd have to discuss that with the finance dept and couldn't tell us anything about cost or terms. They then tried to tell us they couldn't get us financed on any car unless it was more expensive. We had spent over 3 hours there at this point, so I told them we'd get our own financing through the bank and would be back the next day. He confirmed the price would still be good the next day.

Our bank, City National, was wonderful. We only spent less than an hour going over the paperwork and we got it set up for $200/month for 3 years. They went through all of our information and explained to us how all the numbers were obtained and even let us keep a copy of the credit reports. The kids had soccer games in the morning, so we called the salesman at 11 a.m. to confirm that we did get the financing and would be back after the kids were finished with the soccer and should be there at 1:00 p.m. We got there about 1:20 p.m. and gave them the bank information and they said they were going to get the paperwork ready and disappeared. We ended up waiting for 45 minutes and were then told that one of the salesmen had allowed another couple to test drive the Xterra and were waiting for it to come back so they could get the mileage for their paperwork. We were assured that we still had a deal and they were looking for a newer Nitro and were driving the Xterra to determine if the wife liked an SUV-style vehicle while they waited for the Nitro's to become available as they were both out on test drives.

The test drive lasted 45 minutes, which was hell with 2 young children getting bored and frustrated. We saw them come back and about 15 minutes after that the sales manager comes in and tells us he's sorry but the Xterra was sold already. I was furious. We had wasted all this time waiting for them to sell the vehicle out from under us to someone that test drove it while we were waiting on them to process our financing. Obviously, this couple had paid more for the car. He said he'd make it up to us and offered a 2001 Rodeo. It had more miles and was $2k more than the Xterra and was 3 years older. We made sure we chewed him out loudly so that all the other customers could see what kind of people they were dealing with. I can't say it enough. They are crooks and attempted to bait and switch us after selling a car that we had already asked to purchase.

James
Oklahoma City, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 04/19/2009 06:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/David-Stanley-Dodge/Midwest-City-Oklahoma/David-Stanley-Dodge-Midwest-City-Does-not-honor-advertised-prices-bait-and-switch-Midw-444878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

It Figures

AUTHOR: Cory - (U.S.A.)

"This vehicle was for sale for under $6000 and that was well below NADA trade-in price". "The $5,988 since it was in the ad". "We saw a great price". "We test drove it and were satisfied...". After all this, what do you do? You offer them $5,500. You offer them $488 LESS then the "great price". THEN you start to make more offers on terms on the financing. After 3 hours you leave and tell them you'd be back tomorrow with your own financing. It couldn't have been all that important cause you waited until the kid's games were over. Who's fault is it? It's yours. IF you were that interested in the vehicle you: 1) Should have put some money down 2) Accepted their offer 3) Skipped the kids games. You have no one to blame but yourself. What's that old saying. Money talks, BS walks. The other couple came up with the money FIRST.
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#2 Consumer Suggestion

Buy cars from an individual next time

AUTHOR: Sst047 - (U.S.A.)

you get better deals and don't have to deal with crooks. All car salesman are crooks, some literally. PERIOD.
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#3 Consumer Suggestion

Buy cars from an individual next time

AUTHOR: Sst047 - (U.S.A.)

you get better deals and don't have to deal with crooks. All car salesman are crooks, some literally. PERIOD.
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#4 Consumer Suggestion

Buy cars from an individual next time

AUTHOR: Sst047 - (U.S.A.)

you get better deals and don't have to deal with crooks. All car salesman are crooks, some literally. PERIOD.
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#5 Author of original report

Seriously, read it completely.

AUTHOR: James - (U.S.A.)

We came back the next day and told them we wanted to purchase it at the agreed upon price, which was STILL on their website ad. They went to produce the purchase agreement and we waited for them for at least 45 minutes before another couple came in and ended up test driving it. The other couple test drove it for around 45 minutes, and we still hadn't received the purchase agreement. They deliberately drug their feet so they could sell the vehicle to another party at a higher price. They then attempted to sell us an inferior vehicle for a higher price. In summary, they refused to sell us a vehicle for the advertised price. There was no problem with financing, as we had that in hand. We agreed to purchase it before the other party was even on the lot. That is why we say it was bait and switch.
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#6 Consumer Comment

this car dealership is a big ripoff

AUTHOR: The Connellys - (U.S.A.)

well i can honestly say that this car dealership is a big ripoff.they wanted me to take my car and let it get repoed and buy another car the same night and the car salesman told me it won't hurt your credit to let the car get repoed i got in his face and told him it does hurt your credit because my mother works for a loan comapny and she does car loans and i do her repo's .so yeah this car dealership is full of dummy's that want to get a sale and i hope the state shuts them down one of these days.
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#7 Consumer Comment

Exactly....

AUTHOR: Robert - (U.S.A.)

No RipOff here. No where in your report do you state that you signed any paperwork as to if they would guarantee you the car the next day. The only thing you wrote is that they said the PRICE would still be good the next day. No where in your report do you state where you left a deposit for the car.

If you had your fianacing in place the day before instead of leaving you would have had the car. Not Bait and Switch, it is just as you said "That's how car-buying works..."

You may have "intended" to purchase the car, but as the first poster said it is not uncommon for people who say they are coming back to never come back. Yes even calling saying they are 5 minutes away. By the way you said you would be there at 1pm and did not show up until "about" 1:20pm.
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#8 Consumer Comment

Rip off??

AUTHOR: Joe - (U.S.A.)

You tried to rip the poor guy off by offering him less than the asking price witch was by your own admission very reasonable. All you had to do was agree to the asking price and leave a deposit. Why is it you can try to steal the car from the dealer but when he gets more he's evil? Even us low life scumbag car people have to make a living too.
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#9 Author of original report

RE: Some People

AUTHOR: James - (U.S.A.)

Apparently, reading comprehension is not your strong suit. We came back the following day with our financing in hand before the other couple had even shown up on the lot. The other couple took the car for a test drive after we had been there for over 45 minutes and were waiting for the dealership to produce the purchase agreement. We had agreed to purchase the vehicle BEFORE they allowed someone else to take it for the test drive. We agreed to the price in the ad, and yes, we did attempt to haggle the day before. That's how car-buying works, but we accepted the sale price the day prior and came back intending to purchase that vehicle and called to confirm that it was still on the lot before doing so. I suspect the vehicle was sold to someone else because they made a bigger offer. It's still unethical to do that when you've agreed to a deal.
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#10 Consumer Comment

Some People!!!

AUTHOR: Joe - (U.S.A.)

What makes you think you were entitled to this vehicle? How much of a deposit did you leave? Oh thats right , none!! If the vehicle was so reasonable at $5988.00 why did you offer $5500.00? I am in the car business, I would have to hire a fleet of Greyhound buses for all the people that are "coming back tomorrow"
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