- Report: #955240
Report - Rebuttal - Arbitrate
Complaint Review: Davinci Virtual
Davinci Virtual2150 S. 1300 E. Suite 350 Salt Lake City, Utah United States of America
Davinci Virtual DavinciVirtual, DavinciVirtual.com bait and switch, SCAM, Misleading Customers, number porting ripoff, Salt Lake City, Utah
When I signed up for this company, I was given a phone number. I was encouraged to put this number on all marketing materials and business cards. I was assured that I could port a number out (for an albeit outrageous $250 fee).
When I got sick and tired of the crap service, I decided to investigate leaving the service. I was then told they will _not_ port the number out, and pointed out the fine print in the contract. Now I'm stuck having to pay for their crap service unless I'm willing to change my phone number. Apparently, they don't want you leave happily--they would rather you leave angry while keeping all the phone numbers they provide you as a hostage. The use unfair, and malicious customer retention practices.
There is no excuse to offer answering services for a business, and then later refuse to not allow the business to use that same number. Why do they ever provide local numbers?! Because they want to trick you, simple as that.
I have since contacted them using a fake name, and attempted to sign up for service. I was again, told that you can port the number, and it was never mentioned that you cannot use the phone number after their service. I recommend NOBODY trust Davinci's word on anything.
This report was posted on Ripoff Report on 10/15/2012 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Davinci-Virtual/-Salt-Lake-City-Utah-84106/Davinci-Virtual-DavinciVirtual-DavinciVirtualcom-bait-and-switch-SCAM-Misleading-Custo-955240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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