- Report: #1053801
Report - Rebuttal - Arbitrate
Complaint Review: Days Inn - Corbin, KY
Days Inn - Corbin, KY1860 Cumberland Falls Hwy Corbin, Kentucky USA
Days Inn - Corbin, KY Double Corbin Kentucky
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I booked (and paid in full - $66.30) for a room on May 1, thru a 3rd party service. On May 2, I called to change the date from May 18 to 22, and was told it would not be a problem. When I arrived, they could not find the reservation, and charged me $86.23 (extra charge because I have 2 small dogs). When I arrived home, I checked my Credit card statement, and had been charged fro bothe the $66.30 and the $86.23. I called the hotel. They acknowlege they received both payments, but refused to refund any amount because they said I was a "no-show" for the original reservation date and therefore responsible for the charge (even though I called 20 days before the original date to change it). Additionally, the room was not very clean & seemed very old. I only asked for what is fair - I agree to pay $86.23 for the room, and if the 3rd party reservationer (BringFido.com) held a commission from what they paid, they can keep it, but $66.30 (minus BringFido's commission) should be returned to me.
Do yourself a favor, and find a different hotel!
(I know I will not be staying at a Days Inn ever again)
This report was posted on Ripoff Report on 05/25/2013 09:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Days-Inn-Corbin-KY/Corbin-Kentucky-40701/Days-Inn-Corbin-KY-Double-Corbin-Kentucky-1053801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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