• Report: #516198

Complaint Review: Dazzel White Pro

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  • Submitted: Wed, October 28, 2009
  • Updated: Fri, November 06, 2009

  • Reported By: SDG — BUCKEYE Arizona USA
Dazzel White Pro
Internet United States of America

Dazzel White Pro PREMIUM WHITE PRO free sample is a hoax Internet

*UPDATE Employee: Hello,

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When you sign up for a free trail of their product, you put your card number in believing that you are just paying for shipping. Then they call you trying to sell you more. I told them no don't charge my card then just to cancel it and then in the mail you recieve this little tube that you think is your free trial and the before you know it they are deducting $83.50 out of your account. When you contact them they tell you that you did not read the fine print, but to go back and look at it you have to start again, GIVING THEM ALL YOUR INFORMATION AGAIN. These people are scam artists I always look before I purchase anything on the web. THEY ARE GOOD AT WHAT THEY ARE DOING!! This has never happened to me before, I'm appalled that businesses are ACTING THIS SHADEY. I hope that everyone gets the word out and puts them out of business.


This report was posted on Ripoff Report on 10/28/2009 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzel-White-Pro/internet/Dazzel-White-Pro-PREMIUM-WHITE-PRO-free-sample-is-a-hoax-Internet-516198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: Starlet Simmons - (United States of America)


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-528-6214 or visit our 24/7 live help at http://www.premiumwhiteultra.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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