- Report: #520195
Report - Rebuttal - Arbitrate
Complaint Review: Dazzel White Pro
Dazzel White Proamerica Internet United States of America
Dazzel White Pro prowhite teeth whinening free trial teeth whitening system $1.95 postage and handeling Internet
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I found a site from an adelaide girl with a link to Prowhite for a free trial with $1.95 postage and handeling. I have never experienced such a fraudulant site before.
I ordered my free trial only to find out It was $12.90 postage not $1.95. at no stage was I asked to view the terms and conditions and at not stage was ther any mention of an $87.00 charge if I didnt return it. And certainaly no mention of an automatic monthly agreement for more product.
I imediatley contacted the chat line (the only method of contact) to cancel my free trial. I was told that I would be charged $12.90 for postage, and the product has already been processed. This is impossible it was a matter of minutes from when I was informed that the postage was $12.90. And only then was I informed about the $87.00 cost and the regular subscription. They cancelled my so called subscription but refused to cancell my trial offer. They said I will be charged $87.00 if I didnt make it in time to return the product whithin 14 days. I have never seen such a miss representaion in advertising. They are miss leading and deceptive in thier practice. There was no mention at any time that your order was different than what you originally thought. I believed i was ordering a free trial with $1.95 postage and handeling cost. Thats all.
In Australia Missrepresentation is illeagl.How can they get away with this practice. It make a mockery of ordering online. Dont trust these people.
This report was posted on Ripoff Report on 11/05/2009 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzel-White-Pro/internet/Dazzel-White-Pro-prowhite-teeth-whinening-free-trial-teeth-whitening-system-195-postage-520195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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