• Report: #532072

Complaint Review: Dazzle Smile / Clean Whites

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  • Submitted: Wed, December 02, 2009
  • Updated: Fri, December 11, 2009

  • Reported By: Javajoe — New York United States of America
Dazzle Smile / Clean Whites
22100 E 26TH AVE 100. Internet United States of America

Dazzle Smile / Clean Whites / Dazzle White Ripoff, Do not order trial offer because youwill be charged $87.62 plus $2.95, Internet

*General Comment: SCAM!!!

*UPDATE Employee: Hello,

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Ordered trial that was not received and then tried to call company to get a refund and they stated they could not issue a refund. I had to cancel my debit card and get a new card. This is a scam since even the supposed supervisor I spoke to stated she could not authorize a refund. Stay away from these trial. Learned lesson the hard way.

This report was posted on Ripoff Report on 12/02/2009 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzle-Smile-Clean-Whites/internet/Dazzle-Smile-Clean-Whites-Dazzle-White-Ripoff-Do-not-order-trial-offer-because-youwil-532072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

SCAM!!!

AUTHOR: Inspector - (USA)

The above response is automated.  Do your research, this is a scam.
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#2 UPDATE Employee

Hello,

AUTHOR: Miriam.Hudson - (United States of America)


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
                   
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