• Report: #496468

Complaint Review: Dazzle Smile Pro

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  • Submitted: Thu, September 17, 2009
  • Updated: Mon, September 28, 2009

  • Reported By: tracy — norwich United Kingdom
Dazzle Smile Pro
DazzleSmilePro.com Internet United States of America

Dazzle Smile Pro - pristinehlth cyprus - whitesmile cyprus - VH Access Cyprus at first it was for free trial and i qualified for it for ! when receipt came up it was for 7.43 they have took a total of 61.76what a scam Internet

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i was told i had qualified for free trial for 1 there was a norwich lady showing her lovely sparkling white teeth in an advert since that i noticed i had been billed 3 times and i am not happy have been to the bank which tells me it takes 31 days to stop have spoke to dazzle online on live chat a man called justin who gave me a cancellation number and if i want to claim my refund back i will have to call this number i am in the uk how much more is that pokey little tube of rubbish going to cost me all it did was make my teeth sensitive and i noticed no diference

This report was posted on Ripoff Report on 09/17/2009 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzle-Smile-Pro/internet/Dazzle-Smile-Pro-pristinehlth-cyprus-whitesmile-cyprus-VH-Access-Cyprus-at-first-i-496468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: Gemma R. - (USA)


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

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