- Report: #496696
Report - Rebuttal - Arbitrate
Complaint Review: Dazzle Smile
Dazzle Smilehttp://www.dazzlesmilepro.com/index.php Internet United States of America
Dazzle Smile pristinehlth, WHITESMILE Charges I didn't approve Internet
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I received the product and never used it, so I really don't know if it even works. The problem is that i recently noticed that I was charged twice for orders I did not place. Each charge was for $79.95. I spoke to their online chat to try and return the product for a refund, but I was told that I have to call customer service during business hours. Even if I do receive a refund, this was a blatant lie by their employees. If a representative from the company tells the customer that they will not be charged anything further, then the customer should be able to believe that. We should not have to read hundreds of pages of fine print to find out the truth!
I will update this post tomorrow to let people know if the company at least gave me the refund that yet another customer service rep has promised. Save yourself a headache and avoid doing business with this company. Whether their product works or not, this company is not ethical in its business practices.
This report was posted on Ripoff Report on 09/17/2009 08:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzle-Smile/internet/Dazzle-Smile-pristinehlth-WHITESMILE-Charges-I-didnt-approve-Internet-496696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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