- Report: #515811
Report - Rebuttal - Arbitrate
Complaint Review: Dazzle Smile/Clean Whites
Dazzle Smile/Clean WhitesAurora, Colorado United States of America
Dazzle Smile/Clean Whites Dazzle Whites; Clean Whites Smile Duped! By both Dazzle Smile and Clean Whites! $175.24 by Dazzle & $79.95 by Clean Whites. A major SCAM! Aurora, Colorado
*UPDATE Employee: Hello,
This is the biggest SCAM I have ever experienced. Dazzle Smile (aka) and Clean Whites (aka) are in the same fraudulent racket of stealing money from those of us who gave out a credit card number to pay for the postage for a tiny free tube of whitening toothpaste.
My first mistake was to get sucked in by their mutually self-serving internet ad bearing the testimony of an overworked (but now, elated) mother who had discovered the perfect combination of teeth whiteners in Dazzle Smile and Clean Whites.
I found that it was easy to sign-up online for risk free trials from both companies. In seconds, I passed the Do You Qualify? tests, and, with my credit card, headed straight for the you pay only the postage pages.
At that point, I didnt question the contradictory implications of the qualification test Could ones teeth be too white, or too brown to be scammed by Dazzles/Clean Whites products?
Dazzles"customer service" rep (who, told me she worked in Customer Service for Dazzle Smile and 28 other companies!?), explained that the first $87.62 was for the "Free" Trial.
I never found any qualifying language on Dazzles website for my costly free trial. Nor was there anything in the trial package itself, which contained product information, only, along with the travel size tube of Dazzle Smile.
At my insistence, a Clean Whites Supervisor pointed out a dainty, pale square, at the very bottom of the sign-up/credit card page on their website.
There, in the smallest font I have ever seen beneath the Huge Red Slashes screaming SIGN UP NOW LIMITED SUPPLY!; RUSH IT TO ME!. NO RISK TRIAL!the obligations of the free trial were listed.
1) After spending hours on the phone, Dazzle said that they would credit the $175.25 to my card if I sent their two vials back (unopened).
2) Clean Whites said they would credit $40 of the $79.95, and I could keep the tube of whitener. (uhthanks).
3) I would be very interested in joining any efforts to bring these corporate con-artists down.
This report was posted on Ripoff Report on 10/27/2009 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzle-SmileClean-Whites/Aurora-Colorado-/Dazzle-SmileClean-Whites-Dazzle-Whites-Clean-Whites-Smile-Duped-By-both-Dazzle-Smile-a-515811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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