- Report: #492140
Complaint Review: Dazzle White And Dentech
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| Dazzle White And Dentech smilebright.com
Internet United States of America |
|
Dazzle White And Dentech smilebrite.com, dazzlewhite max Free Trial offer with two teeth whitening companies. Dazzlewhite max and smilebright.com. Scammed out of $256.11 and $176.28. Internet
*UPDATE Employee: Hello,
*Consumer Comment: Product did not come until after the designated trial period was over.
*Consumer Comment: False Information
*General Comment: SCAM!
*Author of original report: Stupid Reponses Hello Moron
*UPDATE Employee: Hello,
*UPDATE Employee: Hello,
*Author of original report: FTC Lawsuit
* : You can return the product SmileBrite
* : Hello,
* : Hello,
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Soccer mom gives secret to whiter teeth. Sign up for free trials with two whitening products. I did, the stuff didn't work. Then I am charged three times additionally 85.37 each of three times by smilebright.com and 58.76 three times by dazzlewhite max.
According to their customer service I was advised to return the product within 11 days to obtain a refund. This is Grand theft in California when the membership fees of 19.95 a month are added in.
According to their customer service I was advised to return the product within 11 days to obtain a refund. This is Grand theft in California when the membership fees of 19.95 a month are added in.
This report was posted on Ripoff Report on 09/09/2009 08:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzle-White-And-Dentech/internet/Dazzle-White-And-Dentech-smilebritecom-dazzlewhite-max-Free-Trial-offer-with-two-teeth-w-492140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
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Search Tips#1 UPDATE Employee
Hello,
AUTHOR: smith long - (United States of America)
SUBMITTED: Wednesday, January 13, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Respond to this report!
What's this? #2 Consumer Comment
Product did not come until after the designated trial period was over.
AUTHOR: Montana Rose - (USA)
SUBMITTED: Saturday, December 26, 2009
One more thing. I did not receive the product until after the trial period was over. This was my complaint to the D.A. They obviously don't keep records on when they ship out.
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What's this? #3 Consumer Comment
False Information
AUTHOR: ScammedinIowa - (United States of America)
SUBMITTED: Monday, December 21, 2009
I, too, was scammed by Dazzle White. When I called the Customer Service number I was instructed to return the unopened/unused product by Certified Mail and insure the package. I did this on December 8th and have not yet even received the Return Receipt from the postal service. After waiting on hold for 18 minutes tonight due to "heavy call volume" I hung up and redialed only to get a recording that they were closed. A previous rebuttal gave a url for dazzlewhitepro.com livehelp. This website is false. It gives a statement that the web address is not and has not ever been affiliated with DazzleWhite.
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What's this?
Beware of this company and this scam.
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What's this? #5 Author of original report
Stupid Reponses Hello Moron
AUTHOR: CSL - (USA)
SUBMITTED: Tuesday, December 15, 2009
Gottcha Morons. You scammers are on the short list out of here.
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What's this? #6 UPDATE Employee
Hello,
AUTHOR: Claudia Allair - (United States of America)
SUBMITTED: Thursday, November 19, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on
the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens
up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not
aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call
us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on
the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens
up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not
aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call
us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Respond to this report!
What's this?
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Respond to this report!
What's this?
Here is a link to the exact scam that was sued by the Federal Trade Commission in 2006. Read the entire complaint. It details the exact federal laws these people have violated. The only difference is this scam was done by telemarketers. The new scam uses the Internet in the same exact method.
http://www.ftc.gov/os/caselist/0423079/060112conversionmktgamndcmplt.pdf
http://www.ftc.gov/os/caselist/0423079/060112conversionmktgamndcmplt.pdf
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What's this? #9
You can return the product SmileBrite
AUTHOR: Customer support - (U.S.A.)
SUBMITTED: Thursday, September 17, 2009
Dazzle White, SmileBright.com and SmileBrite are three different companies. I understand that this can make it confusing. Do not be misled if you bought SmileBrite. You can return unopened product, but don't wait till it is too late. Just call customer service at 877 604-2117.
Respond to this report!
What's this?
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Respond to this report!
What's this?
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Respond to this report!
What's this? 
