• Report: #526117

Complaint Review: Dazzle White, Dazzle Smile Pro

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  • Submitted: Thu, November 19, 2009
  • Updated: Thu, December 10, 2009

  • Reported By: etzer86 — Tucson Arizona United States of America
Dazzle White, Dazzle Smile Pro
4051 sw 47th ave. ste.101-102 Davie, Florida United States of America

Dazzle White, Dazzle Smile Pro Permium White,South Beach White,Smile Brite Dazzle White Free Trial S&H fee states 1.95. They also took 48.00 Whatta Scam-ola Davie, Florida

*Consumer Comment: Sorry for the employees/ they know its a scam!!!

*Author of original report: Dazzle White Cancelation Update

*UPDATE Employee: Hello,

*Author of original report: Tooth Whitening Scam Update

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For me the names were primium White and South Beach Brite who's claims of Free Trial offers with only shipping and handeling fees of 1.95. After my info was collected I was offered free dental trays so of course I clicked on it. While ordering the same offer from another link on the same page "Primium White" I input the info needed to purchase. When I hit the submit button I never got any online reciept acknowledging my purchase. That's when I went to my banks website and found 2 pending debits. One for 1.95 the other for 48.00. I called my bank they said they would fix everything for me(I love my Chase Bank) I did call the Co. and the gal was really helpful until we myseriously got cut off...LOL  In any event I will be following these scum bags who on a daily basis change their names remove their web sites(one of which is for sale)and continue to RIP US OFF. I would like those who have been the victims of these SCUM BAGS to cotact your attorney general etc. and lets stop the greedy online scammers.

This report was posted on Ripoff Report on 11/19/2009 08:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzle-White-Dazzle-Smile-Pro/Davie-Florida-33314/Dazzle-White-Dazzle-Smile-Pro-Permium-WhiteSouth-Beach-WhiteSmile-Brite-Dazzle-White-Fr-526117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Sorry for the employees/ they know its a scam!!!

AUTHOR: gullible - (Canada)

Like most people I usually put faith in human nature,

I signed up for what i thought was a sample of Dazzle white teeth whitener, I only wanted to give it a try!!, instead i was not sent the "sample" and subsiquently billed to my credit card 2 lots of $96.60 canadian for a product i had not recieved.

I called the company to find out why i had been billed and requested my money back!their reply was that i return the product for a refund, I informed them i cannot return what i have not recieved!

I contacted my visa company who have credited me 1 lot of 96.60 I had to allow these guys 30 days to deliver before my other charge could be credited, I was so livid at the scam i chose return the product (when it finally arrived) for a REFUND.

Now i have dicovered another charge to my visa for 26.12 canadian, I informed Visa I had not authorized this, they gave me a contact number of the company charging me, it turns out they are related to Dazzle white and that Ihad been signed up for an on line weight loss program!!!!?? 

I only wanted a teeth cleaning sample!!  I have had to cancel my visa card as I do not know how many other 3rd party companies Dazzle white has passed my number on to.   

Do not be fooled by the employee comments on this site!!! they know exactly what they are doing when they con you,

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#2 Author of original report

Dazzle White Cancelation Update

AUTHOR: etzer86 - (United States of America)

Since last reporting on Dazzle White and their misleading or (very scrambled) worded ordering process. My bank had contacted the Co. to get my refund. The banker asked for a refund on the cancelation # I had 2wks recieved previous. As of now I am waitng for the refunded payment to hit the bank and will respond to this report in 10 days which will mark a 2wk waiting period. Im not in anyway stating that I agree with Dazzle Whites practices but I will at this time give them the benefit of the doubt in hopes of a refund. If the refund is as speedy as the the debit they attached to my account I will be more than willing anounce it on this web site. We shall soon see if Dazzle White can some how reclaim some Fair Practice Honors on my behalf.      Thank You
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#3 UPDATE Employee

Hello,

AUTHOR: Miriam.Hudson - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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#4 Author of original report

Tooth Whitening Scam Update

AUTHOR: etzer86 - (United States of America)

Since first reported on 11/19/09 I have been trying to follow the bogus tooth whitening companies ripping of smart trusting people in this awefull economy. It appears that they CHANGE their NAMES frequently so new buyers beware. I also used my AVG search while looking for the same scam and never found one which included anything FREE. The sites I visited offered products along with pricing and return policy. I wish I would have used my AVG search prior to falling victim to these online money preditors and suggest installing any form of AVG. If doing so please only download from their site. Sincerely, ET
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