• Report: #490179

Complaint Review: Dazzle White, Dentech Whitening

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  • Submitted: Fri, September 04, 2009
  • Updated: Mon, November 16, 2009

  • Reported By: A. Kepner — West Lafayette Indiana USA
Dazzle White, Dentech Whitening
www.dentechwhitening.com Internet United States of America

Dazzle White, Dentech Whitening Dentech Whitening, Dazzle Whitening, and or Saxton Health Company. Selling Points sound simple, Hidden facts, cancellation websites don't count, companies linked with this offer not mentioned, RIP OFF and misuse of your credit cards Internet

*UPDATE Employee: Hello,

* : Hello,

* : Mass e-mail response NOT cutting it!

* : Hello

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DENTECH WHITENING SCAM - DAZZLE WHITE AND SAXTA HEALTH ALL LINKED TOGETHER IF YOU AGREE TO TRY THEIR SO CALLED TRIAL! THEY MAKE IT SOUND LIKE IT IS A TRIAL AND YOU CAN ORDER MORE IF YOU LIKE. THEY GET YOUR CREDIT CARD INFORMATION AND CONTINUE TO BILL ON IT EVEN BEFORE THEY SEND YOU MORE SUPPILES.   YOU CAN RETURN TO SENDER AND THEY STILL WANT TO BILL YOUR CARD.   CANCELATION WEBSITE IS EMAILED TO YOU AFTER THEY HAVE SHIPPED YOU THE NEXT PACKAGE SO THEY CAN BILL CHARGES ON YOUR CARD AND YOU HAVE NO IDEA.   I AM NOT TRUSTING ANOTHER ONE OF THESE TRIAL OFFERS, ALL SCAMS. THEY ALSO LINK YOU TO THIS SAXTA HEALH COMPANY THAT YOU ARE AUTOMACIACALLY SOME HOW ENROLLED AND THEY ALSO CHARGE YOUR CREDIT CARD A 9.99 FEE. FED UP WITH THESE COMPANIES BEING ALLOWED TO CHARGE ON OUR CARDS KNOWING THEY HAVE MISLEAD PEOPLE.

This report was posted on Ripoff Report on 09/04/2009 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dazzle-White-Dentech-Whitening/internet/Dazzle-White-Dentech-Whitening-Dentech-Whitening-Dazzle-Whitening-and-or-Saxton-Health-490179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: Frdflin Stone - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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#2

Hello,

AUTHOR: Gemma R. - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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#3

Mass e-mail response NOT cutting it!

AUTHOR: Nikki5029 - (USA)

On every single report I read about Dazzle White or any of their dirty company sisters, there is a mass e-mail response from the "company" stating that "they are sorry if there was confusion about how the process of ordering works" with them. I almost want to scream even quoting any of the garbage they are responding with. No, there is NO confusion about your company "dazzle white" or which ever company name you are using this week. You are crooks and you know it. No one in their right mind orders a "free trial" offer of whitening gel and thinks to themselves "you know, I'd like to lose weight too, maybe I can also use the same company I am ordering dental products from to oversee my weight loss as well, yeah that sounds like a great idea! Sign me up!" ARE YOU KIDDING ME?? Dont you dare blame this on the consumers for not reading your fine print, which is not even printed anywhere for the consumer to read. This is nothing but robbery, and I for one AM NOT GOING TO SIT HERE AND TAKE IT. I have filed with the BBB, ripoff report, the attorney general, the FTC, and will keep filing reports until the day I die if that is what it takes to put your sorry company out of business. I hope you all know that karma WILL  come knocking at your door one day, and I hope you get what you deserve for taking money from honest people whose only fault is that they believed places like CNN.com would not advertise with criminals. You sure taught us all a lesson though, now we are going to teach you one.
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#4

Hello

AUTHOR: Gemma R. - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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